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700 Commits

Author SHA1 Message Date
Charlie Chance
63c40d8d24
Handbook: CEO shadow program (#6177) 
https://github.com/fleetdm/confidential/issues/1200
 2022-07-01 09:44:32 +09:00
Desmi-Dizney
5b5982f17b
Handbook editor pass - Security - How we protect end-user devices (#6457) 
This has been edited for copy.
 2022-06-30 13:50:59 -05:00
Desmi-Dizney
decef94dc3
Editor pass - Add ritual for monitoring issues (#6453) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6440
 2022-06-30 10:41:02 -05:00
Desmi-Dizney
b4f12c436a
Editor pass - Handbook: add incident post-mortem section (#6452) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6323
 2022-06-30 10:40:29 -05:00
Katheryn Satterlee
e853fb3158
Add ritual for monitoring issues (#6440) 
Added daily ritual for monitoring bugs/feature requests submitted by the community.
 2022-06-29 14:07:26 -05:00
Charlie Chance
1ef5cbe587
Handbook: edits (#6437) 2022-06-29 11:35:29 -06:00
Desmi-Dizney
04428fc909
Bring brand FAQ into public handbook (#6353) 
As per:
- https://github.com/fleetdm/confidential/issues/214
 2022-06-28 11:36:05 -05:00
Desmi-Dizney
4df6745442
Handbook editor pass - Community (#6120) 
* Handbook editor pass - Community

This has been edited for copy.

* Update community.md

* Update community.md

Added brief explanation of "Canonical" links

Co-authored-by: Katheryn Satterlee <me@ksatter.com>
 2022-06-28 11:35:17 -05:00
Eric
76c645559e
add incident post-mortem section (#6323) 2022-06-24 20:46:40 -05:00
Eric
20e62e7614
Add vulnerability monitoring ritual and heading (#6322) 2022-06-24 20:46:31 -05:00
Desmi-Dizney
d724d8595c
Linking to "Using Figma" on Brand page. (#6354) 
As per:
- https://github.com/fleetdm/confidential/issues/214
 2022-06-24 13:45:19 -05:00
Desmi-Dizney
fddc585ab6
Editor pass - Add link to usage analytics in product handbook (#6372) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6343
 2022-06-24 13:31:43 -05:00
Desmi-Dizney
1de11d3958
Editor pass - Handbook: Incident postmortems & Outages (#6369) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6136/files
 2022-06-24 13:31:19 -05:00
Desmi-Dizney
3163c28802
Editor pass - Handbook: monthly payroll audit (#6368) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6272
 2022-06-24 13:30:57 -05:00
Desmi-Dizney
ff480724d4
Editor pass - Handbook Update: Attending conferences (#6367) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6288
 2022-06-24 10:05:56 -06:00
Desmi-Dizney
1647516d3e
Editor pass - Handbook updates: monthly accounting and commission payroll (#6370) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6311
 2022-06-23 16:50:17 -06:00
Charlie Chance
4f3170dca5
Handbook: template edit (#6366) 2022-06-23 13:59:41 -06:00
Charlie Chance
6a57205479
Handbook: DRI for laptop purchases (#6357) 2022-06-23 11:53:03 -06:00
Zach Wasserman
c05435af41
Add link to usage analytics in product handbook (#6343) 
Also fix some headings
 2022-06-23 10:41:00 -05:00
Mike McNeil
c8e07fdc6f
Handbook: Move meta tags to bottom for consistency (#6315) 2022-06-22 20:16:53 -05:00
Tony Gauda
d0bac11954
Link to CE Weekly Debrief (#6338) 2022-06-22 18:59:08 -04:00
Desmi-Dizney
8bbac8baab
Handbook editor pass - Engineering (#6124) 
* Handbook editor pass - Engineering

This has been edited for copy.

* Update engineering.md

* Update handbook/engineering.md

* Update handbook/engineering.md
 2022-06-22 14:49:39 -05:00
Charlie Chance
5c6df3b13e
Handbook: Expenses and Reimbursement edits (#6331) 2022-06-22 13:52:42 -05:00
Desmi-Dizney
30098ffe36
Handbook editor pass - Company (#6112) 
* Handbook editor pass - Company

This has been edited for copy.

* Update company.md

* Update company.md

* Update company.md
 2022-06-22 13:52:07 -05:00
Nathanael Holliday
7a77616cfc
Handbook updates: monthly accounting and commission payroll (#6311) 
* Handbook updates: monthly accounting and commission payroll

Updated handbook to reflect updates requested here: https://github.com/fleetdm/confidential/issues/1418

* Update people.md

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-06-21 17:44:46 -05:00
Charlie Chance
be77594f4e
Handbook: Incident postmortems & Outages (#6136) 
removing from Customer engineering  here: https://github.com/fleetdm/fleet/pull/6135 removing from Customer engineering
 2022-06-21 04:28:08 +00:00
Charlie Chance
fee86d9bd2
Handbook: typo edit (#6267) 2022-06-21 04:27:52 +00:00
Charlie Chance
ef11a61383
Handbook: monthly payroll audit (#6272) 2022-06-21 04:27:40 +00:00
Mike McNeil
34afb1e4b2
Handbook: People handbook DRI == Charlie (#6289) 2022-06-21 04:27:27 +00:00
Nathanael Holliday
286637f123
Handbook Changes (#6235) 
* Handbook Changes

Changed the link directing Fleeties to the key contract terms spreadsheet in Google Drive to the relevant customer's Salesforce opportunity for a summary/information about contract terms as required in GitHub issue #1430.

* Also included contract term glossary as requested in another issue.

* Update handbook/customers.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-06-20 19:04:52 -05:00
Nathanael Holliday
618815c348
Handbook Update: Attending conferences (#6288) 
* Handbook Update: Attending conferences

Added a subsection to spending company money detailing conference attendance.

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-06-20 19:04:38 -05:00
Tim Kern
31872684a8
Updated sales one-pager to V2 version (#6287) 
Now includes 4 product images in bottom section
 2022-06-20 17:53:31 -05:00
Charlie Chance
676cf84a6d
Handbook: Product office hours backup process (#6183) 
fleetdm/confidential#1432
 2022-06-16 13:39:33 -04:00
Desmi-Dizney
6e56ec64b6
Editor pass - In Product handbook, add "Internal link" to "Design conventions" (#6252) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6250
 2022-06-16 12:01:11 -05:00
Noah Talerman
d251b1297a
In Product handbook, add "Internal link" to "Design conventions" (#6250) 
- Add conventions for the button styles used when linking to another page within the Fleet UI
 2022-06-16 09:41:01 -04:00
Desmi-Dizney
84dcf1f2a3
Handbook editor pass - Product (#6153) 
* Handbook editor pass - Product

This has been edited for copy.

* Update product.md

* Break confusing sentenceinto 2 sentences

* Update confusing sentence

Co-authored-by: Noah Talerman <noahtal@umich.edu>
 2022-06-10 17:09:45 -05:00
Charlie Chance
94b8913c86
Handbook: Recruiting progress checkup (#6182) 
https://github.com/fleetdm/fleet/issues/4686
 2022-06-10 16:58:57 -05:00
Desmi-Dizney
961ffbf2b6
Added cold approach (#6176) 
This was created as per @mikermcneil's Slack request.

Please let me know if this requires additional edits. I'm happy to help more if needed.
 2022-06-10 12:21:26 -05:00
Desmi-Dizney
af52cd9f6b
Added levels of confidentiality (#6164) 
Added levels of confidentiality
 2022-06-10 12:09:05 -05:00
Desmi-Dizney
1874a30a40
Handbook editor pass - Sales (#6155) 
This has been edited for copy.
 2022-06-09 10:12:20 -05:00
Desmi-Dizney
04e7ca3ccb
Guidelines for adding images on docs (#6159) 
Added two bullet points.
 2022-06-08 17:58:23 -05:00
Desmi-Dizney
202faf9b74
Handbook editor pass - People (#6145) 
This has been edited for copy.

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-06-08 16:31:54 -05:00
Charlie Chance
0a929dec4a
Handbook: People ritual (#6147) 
CEO support added
 2022-06-08 12:20:04 -05:00
Charlie Chance
fb6a719fa1
Handbook: Added to Sales handbook page (#6103) 
* Added to Sales handbook page

These two are options, but they're made by growth and used by sales:
https://fleetdm.com/handbook/growth#outreach-one-pager
https://fleetdm.com/handbook/growth#intro-deck

* Handbook edits: Sales page migration

* Update sales.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-06-08 11:07:17 -05:00
Charlie Chance
5bf1f58a3c
Handbook: moving info (#6135) 
moving incident postmortems to engineering page
 2022-06-07 22:11:13 -04:00
Desmi-Dizney
a09eff6448
Handbook editor pass - Handbook (Page) (#6125) 
This has been edited for copy.
 2022-06-07 14:06:18 -05:00
Desmi-Dizney
c8dfc8b334
Handbook editor pass - Growth (#6123) 
This has been edited for copy.
 2022-06-07 14:03:03 -05:00
Desmi-Dizney
d3d07a12d9
Moving Rituals and Slack channels to the bottom (#6122) 
This has been done to be consistent with the other Handbook pages.
 2022-06-07 11:22:39 -05:00
Desmi-Dizney
63ad58d3f4
Handbook editor pass - Customers (#6121) 
This has been edited for copy.
 2022-06-07 11:22:28 -05:00
Desmi-Dizney
19a05c6c08
Editor pass - Handbook - publishing Fleet content (#6117) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6051
 2022-06-07 09:41:38 -05:00
Mike Thomas
0ffd4638f9
Handbook - publishing Fleet content (#6051) 
* Digital Experience services

Added a table for Digital Experience service requests.

* Update brand.md

Updated text

* text change

Changes "with the contributor" to "to the contributor".

* Update brand.md

Updated table and introduction.

* Update brand.md

text change

* Update .sailsrc

Omitted changes that were accidentally pushed.

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-06-06 22:14:55 -05:00
Desmi-Dizney
c811c7eb58
Handbook editor pass - Brand (#6114) 
This has been edited for copy.
 2022-06-06 18:23:06 -05:00
Desmi-Dizney
548171e590
Editor pass - Update customers.md (#6100) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6076
 2022-06-06 18:14:08 -05:00
Charlie Chance
2efd242c80
Handbook edits: Sales page migration (#6105) 
Thanks, @timmy-k, you merged this so quickly that I opened a new PR, haha.
 2022-06-06 12:10:04 -05:00
Charlie Chance
73cd064a9a
Handbook: moved Salesforce contributing checkup (#6104) 2022-06-06 12:04:45 -05:00
Desmi-Dizney
763f642f65
Open source vs. open core (#6097) 
Input as per: 
- https://github.com/fleetdm/confidential/issues/128
 2022-06-06 10:48:54 -05:00
Mike Thomas
63f54870de
Update customers.md (#6076) 
I'd like to spend some time to make the customer page more concise. First steps have been actioned in this PR as follows:

• Updated the page hierarchy with H2 sections
• Reformatted the "Customer success call" section.

I would like to tackle the rest of the page and have scheduled time with @tgauda to understand the concepts described on the page in order to lay it out better.
 2022-06-06 10:25:04 -04:00
Desmi-Dizney
13f4961f7b
Editor pass - Fixed typo in salesforce contributor training (#6094) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6087
 2022-06-05 19:47:59 -05:00
Desmi-Dizney
dcdce90215
Editor pass - Update engineering oncall handbook (#6093) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6045
 2022-06-05 19:43:28 -05:00
Tim Kern
79c1ed34ca
Fixed typo in salesforce contributor training (#6087) 
Changed "amke" to "make"
 2022-06-03 16:08:34 -05:00
Guillaume Ross
a8f114c5f0
Adding trust report link (#6082) 
Adding trust report link. Do not merge until the link works
 2022-06-03 13:45:44 -04:00
Desmi-Dizney
0ee1af5281
Updating - How to take time off (#6081) 
This is related to issue:
- https://github.com/fleetdm/fleet/issues/6044
 2022-06-03 10:34:48 -05:00
Desmi-Dizney
33a1037fc2
Editor pass - Add platform scaling gotchas (#6067) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5369/files
 2022-06-03 10:05:12 -05:00
Eric
592d277a07
Website: generated handbook index (#5955) 
* Website: generated index planning

* revert whitespace change

* add title to handbook pages, generate handbook index

* Update basic-handbook.page.js

* suggestions from review

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-06-02 18:09:00 -05:00
Charlie Chance
e37e1f3ac1
Handbook: sales slack channels move to sales page (#5997) 
Moving these channels over to Sales section of Handbook

| `#help-sell`                        | Andrew Bare                                                         |
| `#_from-prospective-customers`      | Andrew Bare                                                         |
 2022-06-02 17:25:38 -04:00
Desmi-Dizney
2ca71725cf
Editor pass - Update security-policies.md (#5998) 
* Editor pass - Update security-policies.md

Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5964

* Update security-policies.md

* Update handbook/security-policies.md

Co-authored-by: Desmi-Dizney <99777687+Desmi-Dizney@users.noreply.github.com>

Co-authored-by: Guillaume Ross <guillaume@fleetdm.com>
 2022-06-02 12:48:23 -05:00
Desmi-Dizney
19248a6794
Editor pass - Pre-SOC 2 policy review (#6000) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5991
 2022-06-02 11:09:01 -05:00
Zach Wasserman
6e30c21cde
Update eng handbook to reference Maker Schedule (#6047) 2022-06-01 17:52:41 -07:00
Zach Wasserman
206a1e5593
Update engineering oncall handbook (#6045) 2022-06-01 17:07:23 -07:00
Eric
897403be0c
Handbook: Remove duplicate section in people.md (#6023) 2022-06-01 12:54:24 -05:00
Charlie Chance
ce3e732491
Handbook: weekly update ritual (#5996) 
Added some guidelines / principles for creating weekly updates.
 2022-06-01 12:47:35 -05:00
Tomas Touceda
3116da54ac
Add platform scaling gotchas (#5369) 
* Add platform scaling gotchas

* Move release documentation in engineering to releasing-fleet

* Remove reference to event scheduler as it's not needed anymore

* Address feedback from review

* Remove redundant check box

* Address remaining corrections
 2022-06-01 13:53:51 -03:00
Guillaume Ross
00ff5326f9
Pre-SOC 2 policy review (#5991) 
* Update security-policies.md

1. Background checks do not actually need to be done before the first day but rather before access to the Fleet automatic update environment is granted.
2. Added note about board meetings.
3. Added a note about Fleeties spreadsheet being required

* Update security-policies.md

Added risk mitigation timeline

* Update security-policies.md

quarterly reviews of risk register

* Update security-policies.md

Added whistleblower link
 2022-06-01 10:16:53 -04:00
Guillaume Ross
6dddfbb564
Update security-policies.md (#5964) 
1. Background checks do not actually need to be done before the first day but rather before access to the Fleet automatic update environment is granted.
2. Added note about board meetings.
3. Added a note about Fleeties spreadsheet being required
 2022-05-30 13:06:16 -04:00
Desmi-Dizney
a51547018d
Editor pass - Handbook: Sales (#5944) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5924
 2022-05-30 10:01:57 -05:00
Desmi-Dizney
843dfe29c0
Editor pass - Handbook: Edit Customers Page (#5945) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5892
 2022-05-27 13:20:05 -05:00
Desmi-Dizney
1f5413ed17
Added commas and hyphens links (#5943) 
I added the commas and hyphens links.
 2022-05-27 12:55:30 -05:00
Desmi-Dizney
3eaff4e0c9
Added commas and hyphens sections (#5942) 
Added commas and hyphens sections
 2022-05-27 12:36:58 -05:00
Nathanael Holliday
2c67b658d2
Handbook: Edit Customers Page (#5892) 
@mikermcneil Added the relevant parts from https://github.com/fleetdm/confidential/issues/99 to the customers page as requested.
 2022-05-27 11:02:06 -04:00
Guillaume Ross
bea61c7554
Fixed COO typo (#5938) 
Policy referred to the CEO but spelled out as Chief Operating Officer. Fixed!
 2022-05-27 10:00:25 -04:00
Eric
5188f6642e
Handbook: Remove duplicate headings (#5935) 2022-05-26 20:58:56 -05:00
Charlie Chance
f4ed3845c7
Handbook: Sales (#5924) 
* Handbook: Sales

* Create sales.md

* 🤝

* Add a boilerplate intro paragraph

Credit goes to https://about.gitlab.com/handbook/sales/ for this content

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-26 18:02:01 -05:00
Desmi-Dizney
4bcfc9ebd1
Correcting links (#5919) 2022-05-26 14:21:51 -05:00
Desmi-Dizney
cb5d995503
Editor pass - handbook: edit (#5914) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5880
 2022-05-26 13:55:23 -05:00
Desmi-Dizney
02a085f568
Editor pass - Handbook: Salesforce contributor experience ritual (#5913) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5551
 2022-05-26 13:54:06 -05:00
gillespi314
4862195d0f
Update engineering.md (#5904) 
* Update engineering.md

* Update engineering.md

Co-authored-by: Desmi-Dizney <99777687+Desmi-Dizney@users.noreply.github.com>
 2022-05-26 10:46:14 -05:00
Charlie Chance
5322508a10
added "tools we use" (#5709) 
Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-05-26 08:24:18 +09:00
Guillaume Ross
e3f1dda641
Fix broken links in README (#5899) 
Security policies were missing `.md`
 2022-05-25 11:08:26 -04:00
Desmi-Dizney
1904e9c232
Editor pass - Handbook: tools we use (#5881) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5760
 2022-05-24 18:16:01 -05:00
Desmi-Dizney
27828ff97e
Updated index (#5882) 2022-05-24 18:15:27 -05:00
Alex Mitchell
7b81647b8d
handbook: edit (#5880) 
Updated from GitHub to GitLab in Why Handbook section
 2022-05-24 17:23:54 -05:00
Nathanael Holliday
aeecb012d9
Handbook: Salesforce contributor experience ritual (#5551) 
* Handbook: Salesforce contributor experience ritual

* Update growth.md

Co-authored-by: Tim Kern <tim@fleetdm.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-24 17:23:32 -05:00
Desmi-Dizney
a1415a16d8
Editor pass - Fixed title case in MQO heading (#5845) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5717
Though we typically only capitalize the first word in a title, these words stand for a capitalized acronym, so the words should match.
 2022-05-24 10:35:56 -05:00
Desmi-Dizney
879992decd
Editor pass - Security policies - Access control policy (#5847) 
This has been edited for content and copy.
 2022-05-24 09:32:32 -04:00
Mike McNeil
44eb7c1b3f
Handbook: Capitalization fix (#5873) 2022-05-23 19:45:27 -05:00
Charlie Chance
2ec824acb1
Handbook: tools we use (#5760) 
* Handbook: tools we use

https://github.com/fleetdm/fleet/issues/5606

* Update company.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-23 17:52:28 -05:00
Desmi-Dizney
10d2fda972
Updated links (#5865) 
Updated links for Security policies.
 2022-05-23 15:18:39 -05:00
Desmi-Dizney
c368635f92
Editor pass - Security policies (see sections below) (#5861) 
Sections
- Operations security and change management policy 
- Risk management policy 
- Secure software development and product security policy 
- Security policy management policy 
- Third-party management policy
 2022-05-23 13:54:21 -05:00
Desmi-Dizney
70d0a546ec
Editor pass - Security policies - Incident response policy (#5860) 
This has been edited for copy.
 2022-05-23 13:33:23 -05:00
Desmi-Dizney
e59fe5f2ac
Editor pass - Security policies - Information security policy and acceptable use policy (#5846) 
This has been edited for content and copy.
 2022-05-23 10:09:33 -05:00
Desmi-Dizney
c6a3e67fd3
Editor pass - Security Policies - Business continuity and disaster recovery policy (#5848) 
This has been edited for content and copy.
 2022-05-23 10:09:02 -05:00
Desmi-Dizney
0cb72afa3c
Editor pass - Security Policies - Encryption policy (#5850) 
This has been edited for content and copy.
 2022-05-23 10:08:34 -05:00
Desmi-Dizney
d93797bc42
Editor pass - Security policies - Data management policy (#5849) 
This has been edited for content and copy.
 2022-05-23 10:08:14 -05:00
Desmi-Dizney
7be9c567b5
Editor pass - Security policies - Human resources security policy (#5851) 
This has been edited for copy.
 2022-05-23 10:07:57 -05:00
Desmi-Dizney
af2fd8b325
Editor pass - Handbook: adding salesforce licenses (#5833) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5782
 2022-05-20 13:12:23 -05:00
Desmi-Dizney
ba5c584948
Editor pass - Update handbook content related to oncall (#5832) 
* Editor pass - Update handbook content related to oncall

Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5789

* Update engineering.md
 2022-05-20 13:01:24 -05:00
Desmi-Dizney
e233a3f36a
Editor pass - Handbook: added contractor defaults (#5818) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5761
 2022-05-19 18:54:13 -05:00
Desmi-Dizney
1187d9cfa9
Handbook: updated email relays section (#5816) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5710
 2022-05-19 18:53:46 -05:00
Desmi-Dizney
d8933e5c6c
Editor pass - Added intro deck to handbook (#5817) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5715
 2022-05-19 18:52:28 -05:00
Desmi-Dizney
ca361f6f7f
Editor pass - Handbook: Rituals - Investor and Advisor updates (#5819) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5758
 2022-05-19 18:52:05 -05:00
Charlie Chance
fd3f88527b
Handbook: adding salesforce licenses (#5782) 2022-05-19 15:55:32 -05:00
Desmi-Dizney
386e25e5b3
Editor pass - Handbook: People update (#5813) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5465
 2022-05-19 12:49:20 -05:00
Desmi-Dizney
1e2c8bf91a
Editor pass - Adding many policies (#5812) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5553
 2022-05-19 12:48:52 -05:00
Zach Wasserman
8301050269
Update handbook content related to oncall (#5789) 2022-05-19 09:42:35 -07:00
Mike Thomas
6df3bae062
Update security-policies.md (#5804) 
Updated heading hierarchy to make sure each policy is clearly separated and rendered in the "on this page" side navigation.
 2022-05-19 12:35:31 +09:00
Charlie Chance
080ec187ae
Handbook: weekly updates heading (#5510) 2022-05-19 09:20:40 +09:00
Charlie Chance
0911a2a2f7
Handbook: add #help-p1 to Slack channels chart (#5762) 
* Handbook: add #help-p1 to Slack channels chart

* Update handbook/brand.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-05-19 09:19:59 +09:00
jessicazaleski
11963568a0
Update README.md (#5803) 
On a call with Mike T about Github and we found a broken link
 2022-05-19 07:57:54 +09:00
Charlie Chance
f0eb279370
Handbook: Rituals - Investor and Advisor updates (#5758) 
added to rituals section investor and advisor update information
added to the ritual chart
 2022-05-17 10:07:13 -05:00
Charlie Chance
816279eaf4
Handbook: added contractor defaults (#5761) 
contractor defaults for DocuSign agreements
 2022-05-16 14:40:08 -05:00
Desmi-Dizney
129af909d7
Handbook - document how we format bullet points (#5738) 
This is a product of:
- https://github.com/fleetdm/fleet/issues/5099
 2022-05-13 13:31:55 -05:00
Desmi-Dizney
6af6a7d6b6
Handbook: People update (#5707) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/5465
 2022-05-12 11:32:33 -05:00
Tim Kern
69e2646bc6
Fixed title case in MQO heading (#5717) 2022-05-12 10:16:12 -05:00
Tim Kern
2e9030aec7
Added intro deck (#5715) 2022-05-12 00:12:25 -05:00
Charlie Chance
b04d9e1aa1
Added "email relays" to company page (#5706) 
https://github.com/fleetdm/confidential/issues/1271
 2022-05-11 16:22:59 -05:00
Charlie Chance
ee41e75876
Handbook: updated email relays section (#5710) 
* Handbook: updated email relays section

* Update company.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-11 16:16:07 -05:00
Guillaume Ross
348032f46d
Update security-policies.md (#5670) 
* Update security-policies.md

Re-ordered policies in a mostly alphabetical way.

Added data management policy.
Added disaster recovery plan.
Added incident response policy and plan.

* Update security-policies.md

Fixed conflict leftover
 2022-05-11 15:10:34 -05:00
Desmi-Dizney
21c23d0143
Moved GitHub Labels (#5662) 
I moved this section up since Slack channels is always at the bottom, and Rituals should be right above Slack channels.
 2022-05-10 18:28:52 -05:00
Desmi-Dizney
d40df25e04
Editor pass - Handbook: Interviewing with Fleet (#5564) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5462
 2022-05-10 16:45:49 -05:00
Desmi-Dizney
3ce1b7c552
Editor pass - Handbook: weekly updates ritual info (#5678) 
Editor pass for: 
- https://github.com/fleetdm/fleet/pull/5512
 2022-05-10 16:45:26 -05:00
Desmi-Dizney
fe2ca1765b
Editor pass - Handbook: More iterative clarifications to hiring process on people page (#5677) 
Editor pass for: 
- https://github.com/fleetdm/fleet/pull/5607
 2022-05-10 16:44:54 -05:00
Desmi-Dizney
d4b927b4de
Editor pass - Added MQO definition (#5667) 
Editor pass for: 
- https://github.com/fleetdm/fleet/pull/5644
 2022-05-10 15:53:14 -05:00
Desmi-Dizney
69dab611d9
Updated index (#5666) 
Updated index as per:
- https://github.com/fleetdm/fleet/issues/5651
 2022-05-10 12:22:28 -05:00
Desmi-Dizney
d469b0f46c
Editor pass for capitalization (#5665) 
Headings should only have the first word capitalized unless something is a proper noun or represents an acronym. The Rituals section is already on the Growth page, so out of consistency across all Handbook pages, it needs only to be given the heading "Rituals." This helps keep URLs consistent as well.
 2022-05-10 12:22:06 -05:00
Desmi-Dizney
b0bdeefda5
Editor pass (#5664) 
The bottom of each handbook should be Slack channels with rituals directly above. I move Project boards up to comply.
 2022-05-10 12:21:40 -05:00
Nathanael Holliday
660ef8d14a
Handbook: People update (#5465) 
* Handbook: People update

Added weekly planning to the handbook.

* Handbook update: people

updated the rituals table to reflect the weekly update KPI spreadsheet updates.
 2022-05-10 10:09:51 -05:00
Guillaume Ross
0cd65bb7c8
Adding many policies (#5553) 
* Adding many policies

Not ready for merging yet - still draft plus waiting for 3-4 other PRs on the same file to go through.

* Update security-policies.md

Fixing typos etc

* Update security-policies.md

* Update security-policies.md

Changed plan to policy - the plan will be separate

* Update security-policies.md

Fixed a missing policy in name of policy
 2022-05-09 21:29:17 -05:00
Luke Heath
d57baa693d
Handbook: Update handbook labels description (#5556) 
* Update handbook labels description

* Update company.md

* Update company.md

Co-authored-by: Desmi-Dizney <99777687+Desmi-Dizney@users.noreply.github.com>
 2022-05-09 21:25:42 -05:00
Charlie Chance
a9ebb4bf4d
Handbook: weekly updates ritual info (#5512) 2022-05-09 19:08:14 -05:00
Mike McNeil
a4ec2b1e22
Handbook: More iterative clarifications to hiring process on people page (#5607) 2022-05-09 16:26:58 -05:00
Eric
c6a344ab43
Handbook: Updating advisor spreadsheet (#5646) 
* Handbook: updating advisor spreadsheet when an agreement is signed

* Update people.md
 2022-05-09 16:26:36 -05:00
Tim Kern
b1d2fff31a
Added MQO definition (#5644) 
Also repositioned lead enrichment on page
 2022-05-09 14:12:31 -05:00
Desmi-Dizney
62b3533e0f
Editor pass - Add to Handbook: Weekly updates (2) (#5568) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5442
 2022-05-09 13:06:05 -05:00
Kelvin Oghenerhoro Omereshone
4107f4df40
feat: add style guide for SQL statements (#5558) 
* feat: add style guide for SQL statements

* feat: soften style guide

* Update community.md

added one comma

Co-authored-by: Desmi-Dizney <99777687+Desmi-Dizney@users.noreply.github.com>
 2022-05-09 17:08:53 +01:00
AndrewB
4dd2e57d5b
Handbook: Add missed demo follow up ritual description (#5548) 
* Add missed demo follow up ritual description

* Update growth.md
 2022-05-06 13:30:28 -05:00
Desmi-Dizney
982e0689b7
Editor pass - Handbook: Adding risk management policy (#5635) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5484
 2022-05-06 13:26:16 -05:00
Desmi-Dizney
626fdc9755
Editor pass - Handbook: Add SDLC policy (#5634) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5494
 2022-05-06 13:25:39 -05:00
Desmi-Dizney
29145c0848
Editor pass - Handbook: Adding HR security policy (#5629) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5479
 2022-05-06 13:24:40 -05:00
Desmi-Dizney
3132b7f01c
Editor pass - Update handbook for engineering/product process (#5604) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5355
 2022-05-06 12:15:51 -05:00
Desmi-Dizney
63dd998dc1
https://github.com/fleetdm/fleet/pull/5210 (#5495) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5210
 2022-05-06 10:13:04 -04:00
Desmi-Dizney
f351aa2ad6
Handbook editor pass - Customers (#5228) 
* Handbook editor pass - Customers

Edited for content and copy

* Update customers.md
 2022-05-06 10:11:33 -04:00
Zach Wasserman
09fc3f4127
Handbook: Add list of unable to hire countries in handbook (#5605) 
* Add list of unable to hire countries in handbook

* Update people.md
 2022-05-06 00:19:27 -05:00
Guillaume Ross
c96f01b7f9
Editing security policy (#5333) 
Security disclosure should not go to the main contact form.
 2022-05-05 20:29:06 -05:00
Desmi-Dizney
8c7d22e6ac
Editor Pass - Add community PR guidelines (#5360) 
Editor pass for:  https://github.com/fleetdm/fleet/pull/5137

@mike-j-thomas We need to discuss what we're considering complete sentences and capitalization of items after a colon that complete the sentence. This page has a lot of examples of how we're currently doing it. It's grammatically incorrect, but just let me know if that's the style choice.
 2022-05-06 09:57:07 +09:00
Desmi-Dizney
9631103c6e
Editor pass - handbook-operations-section (#5496) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5286
 2022-05-06 09:49:33 +09:00
Desmi-Dizney
4bc8ec6569
Editor pass - Handbook: CorpNet registration (#5571) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5518
 2022-05-05 16:12:43 -05:00
Desmi-Dizney
74b106a6c7
Editor pass - Handbook: Adding encryption policy (#5601) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5482
 2022-05-05 14:58:57 -05:00
Guillaume Ross
d61d9d79be
Adding risk management policy (#5484) 2022-05-05 14:06:05 -04:00
Guillaume Ross
8fea14270c
Handbook: Add SDLC policy (#5494) 
* Add SDLC policy

* Update security-policies.md

Changed a must for a will as per Mike's comment.
 2022-05-05 13:17:55 -04:00
Guillaume Ross
a1d43e5650
Handbook: Adding HR security policy. (#5479) 
* Adding HR security policy

* Adding HR security policy
 2022-05-05 12:09:35 -04:00
Zach Wasserman
4a1929ce6f
Update handbook for engineering/product process (#5355) 
* Update handbook for engineering meetings

* Add development groups, boads, slack channels

* Update language for API versioning

* Add process updates and timeframes

* revert fleetctl change

* Whitespace tweak

* Capitalization

* Update company.md

* Update handbook/product.md

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* Update board name

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
 2022-05-05 11:01:21 -05:00
Mike McNeil
32a093eb92
Handbook: Digital Experience Slack channels (#5584) 2022-05-05 10:59:34 -05:00
Desmi-Dizney
45576c3b19
Editor pass - Ksatter handbook 4583 weekly doc update process (#5409) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5279
 2022-05-05 10:40:14 -05:00
Desmi-Dizney
299a5521a2
Editor pass - Adding acceptable use policy (#5492) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5417

@GuillaumeRoss, should this be its own page or should this be with the rest of security?

Co-authored-by: Guillaume Ross <guillaume@fleetdm.com>
 2022-05-05 10:39:29 -05:00
Desmi-Dizney
1528555732
Editor pass - Adding access control policy (#5570) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5480

Since the lists after "Fleet policy requires that:" are completing the thought (sentence), they begin with lowercase letters.
 2022-05-05 10:39:02 -05:00
Eric
88d146b53a
remove broken link (#5447) 2022-05-05 10:10:21 -05:00
Guillaume Ross
8a2d25c703
Handbook: Adding encryption policy (#5482) 
* Adding encryption policy

* Update security-policies.md

Updated as per @mikermcneil's comments and updated citation on access control policy.
 2022-05-05 03:38:33 -04:00
Desmi-Dizney
767f4bc5d6
Editor pass Handbook: Add rituals section to engineering page (#5302) 
Editor pass for:  https://github.com/fleetdm/fleet/pull/5232/files

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-04 23:21:03 -05:00
Desmi-Dizney
993d06f714
Handbook editor pass - Growth (#5155) 
* Handbook editor pass - Growth

Edited for content and copy.

* Made Desmi's recommended changes

Added anchor text to links and wrote out more obscure acronyms

Co-authored-by: Eric <eashaw@sailsjs.com>
Co-authored-by: Tim Kern <tim@fleetdm.com>
 2022-05-04 23:01:51 -05:00
Desmi-Dizney
f10e142c2a
Editor pass - Add to Handbook: Weekly updates (#5567) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5442/files
 2022-05-04 22:09:14 -05:00
Charlie Chance
4100b6c905
Workiversaries added to ritual table (#5575) 2022-05-04 20:59:33 -05:00
Mike McNeil
cfd86fdf66
Handbook: Clarify compensation decisions (#5574) 2022-05-04 20:59:24 -05:00
Mike McNeil
a0c6c90198
Handbook: Capitalization (#5580) 2022-05-04 20:58:35 -05:00
Desmi-Dizney
cc461e0549
Editor pass - Handbook: Add intake process to product section (#5490) 
* Editor pass - Handbook: Add intake process to product section

Editor pass for: https://github.com/fleetdm/fleet/pull/5411/files?short_path=9caafff#diff-9caafff19f6f52955d60ce0506a16292066d4d8f7365f2a5d73cbea4150403d7

@noahtalerman, I rewrote this in an active tone and changed "ejected" to "put to the side" out of concern that that didn't sound friendly. Let me know if I can be of more help.

* Update handbook/product.md

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
 2022-05-03 17:43:44 -05:00
Eric
2aefcb385c
Update handbook index (#5533) 2022-05-03 11:57:49 -05:00
Charlie Chance
24c57f1ce8
Removed Gusto registration (#5531) 
The information does not reflect the adopted process for future hires.

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-05-03 11:30:43 -05:00
Charlie Chance
bbf7d5e7ad
Handbook: CorpNet registration (#5518) 2022-05-03 11:28:56 -05:00
Guillaume Ross
0d53ac94bc
Adding access control policy (#5480) 2022-05-03 03:13:48 -04:00
Eric
e57846685a
Add to Handbook: Weekly updates (#5442) 
* Handbook: Weekly update

* Update company.md

* add Rituals table and two rituals

* add weekly update ritual to growth rituals

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-05-02 18:32:34 -05:00
Tim Kern
066efbd317
Added growth one-pager (#5525) 2022-05-02 17:56:54 -05:00
Charlie Chance
adc945515e
Handbook: Salesforce contributor experience ritual (#5524) 
Added to the table, Nathan to document the steps involved to complete this ritual.
 2022-05-02 17:40:42 -05:00
Charlie Chance
46749ad0df
Handbook: updating a consultant's fee (#5519) 2022-05-02 16:13:33 -06:00
Desmi-Dizney
a1fd8e231a
Editor pass - Handbook: Process for creating positions and making offers (#5499) 
Editor pass for: https://github.com/fleetdm/fleet/pull/5448
 2022-05-02 16:07:04 -05:00
Charlie Chance
5922594ca3
Interviewing with Fleet (#5462) 2022-05-02 10:30:05 -06:00
Tim Kern
86a27b3148
Added lead enrichment to growth handbook (#5483) 
Included one line linking to the private gdoc
 2022-05-02 07:21:07 -05:00
Mike Thomas
1bb82ed4ae
Handbook - updated Community Slack channels (#5450) 
Added #g-community Slack channel.
 2022-05-02 10:25:27 +09:00
Charlie Chance
413d212dfb
Handbook: Update index to include "Interviewing at Fleet" (#5461) 2022-04-30 18:05:51 -05:00
Nathanael Holliday
7c2adcf81b
Handbook: Index update (#5467) 
Added rituals links to the handbook where applicable.
 2022-04-30 18:04:40 -05:00
Mike McNeil
ac032ff87a
Handbook: Process for creating positions and making offers (#5448) 
* Update people.md

* Hand over more responsibilities to people ops

* Update people.md
 2022-04-30 18:04:16 -05:00
Mike Thomas
0269a25b50
Handbook update - How to make edits with GitHub (#5451) 
* Handbook update - How to make edits with GitHub

- Added instructions for how to edit content in the docs from fleetdm.com via the GitHub editor.

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update brand.md

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-04-29 15:21:45 -05:00
Desmi-Dizney
d3270e84cd
Editor pass - Growing the team (#5363) 
* Editor pass - Growing the team

Editor pass for:  https://github.com/fleetdm/fleet/pull/5292

* revert HTML comment change

* Revert "revert HTML comment change"

This reverts commit c6f44cd624063b71b944ba834717fed0a9148b29.

* fix blockquote

Co-authored-by: Eric <eashaw@sailsjs.com>
Co-authored-by: eashaw <caglc@live.com>
 2022-04-29 10:33:35 -05:00
Desmi-Dizney
bc846b18da
Added Docs and Handbook review rituals (#5436) 
* Added Docs and Handbook review rituals

* Update handbook/brand.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-04-29 22:04:49 +09:00
Desmi-Dizney
3b59443987
Editor pass - Writing at Fleet guidance and editing processes (#5270) 
* Editor pass - Writing at Fleet guidance and editing processes

Editor pass for https://github.com/fleetdm/fleet/pull/5211

* Update handbook/brand.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

* Update handbook/brand.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-04-29 21:59:09 +09:00
Mike Thomas
051fda8be2
Updated Brand Slack channels (#5449) 
I have removed the #g-community Slack channel from this group.
 2022-04-29 21:37:36 +09:00
Charlie Chance
a5fe1c6a46
CEO offer letter approval step (#5271) 
update the People page to reflect that all offers get CEO approval before being sent out?
 2022-04-28 16:48:03 -05:00
Desmi-Dizney
01201f44a1
Editor Pass - Added 1:1 documentation to Rituals sections (#5250) 
I edited for content and copy.
See: https://github.com/fleetdm/fleet/pull/5094/files#

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-04-28 16:44:03 -05:00
Mike Thomas
3e68425d6a
handbook-operations-section (#5286) 
* handbook-operations-section

Made a couple of changes to Digital Experience rituals that I missed during my review.

• Added daily handbook PR reviews
• Moved DevRel related rituals to Community group. I think that's a more suitable home for them.

* Update brand.md

* Update community.md

Fixed up some punctuation.

* Update brand.md
 2022-04-28 16:42:32 -05:00
Mike McNeil
5596b29901
Handbook: Change recommendations so that NFC still works on iPhones (#5431) 2022-04-28 09:37:15 -04:00
Nathanael Holliday
bbaa571f0c
Handbook: Bizops rituals in people section (#5284) 
* Handbook: Bizops rituals in people section

Not quite ready yet but want to get the changes going.  Will require some further discussion to sort out missing details and settle format difference.

* Update handbook/people.md

* Update handbook/people.md

* Update handbook/people.md

* Update people.md

* Update people.md

* Update handbook/people.md

* Update handbook/people.md

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-04-28 11:08:50 +09:00
Nathanael Holliday
f7c303a5dc
Handbook: Customers Rituals (#5210) 
* Handbook: Rituals

Formatted table here in accordance w/ suggestions from Mike T.

* Update customers.md

* Update customers.md

Updated language.

Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-04-28 10:59:08 +09:00