Commit Graph

1577 Commits

Author SHA1 Message Date
Mike McNeil
fc8480282b
Handbook: involve leaders in workiversaries (#13005)
...
2023-07-27 21:08:26 -05:00
Mike McNeil
332e32129b
Handbook: satisfice first (#12990)
- Update https://fleetdm.com/handbook/company#values (Credit: Jason
Cohen,
https://www.linkedin.com/posts/jasoncohen_satisficing-vs-maximizing-activity-7089340562855661568-k_Wg?utm_source=share&utm_medium=member_ios)

...
2023-07-27 21:07:17 -05:00
Sampfluger88
6c6a3422b5
Update ceo.md (#13014)
...
2023-07-27 20:35:39 -05:00
Eric
8fb22579ea
Reorganize Fleet documentation (#12871)
Closes: #12611

Changes:
- Added three new documentation sections `/docs/get-started/`,
`/docs/configuration` and `/docs/rest api/`
- Updated folder names: `/docs/Using-Fleet/` » `/docs/Using Fleet` and
`/docs/deploying` » `/docs/deploy/`
- Moved `/docs/using-fleet/process-events.md` to `/articles` and updated
the meta tags to change it into a guide.
- Added support for a new meta tag: `navSection`. This meta tag is used
to organize pages in the sidebar navigation on fleetdm.com/docs
- Moved `docs/using-fleet/application-security.md` and
`docs/using-fleet/security-audits.md` to the security handbook.
- Moved `docs/deploying/load-testing.md` and
`docs/deploying/debugging.md` to the engineering handbook.
- Moved the following files/folders:
- `docs/using-fleet/configuration-files/` »
`docs/configuration/configuration-files/`
- `docs/deploying/configuration.md` »
`docs/configuration/fleet-server-configuration.md`
    -  `docs/using-fleet/rest-api.md` » `docs/rest-api/rest-api.md`
- `docs/using-fleet/monitoring-fleet.md` » `docs/deploy/rest-api.md`
- Updated filenames:
- `docs/using-fleet/permissions.md` »
`docs/using-fleet/manage-access.md`
- `docs/using-fleet/adding-hosts.md` »
`docs/using-fleet/enroll-hosts.md`
    -  `docs/using-fleet/teams.md` » `docs/using-fleet/segment-hosts.md`
- `docs/using-fleet/fleet-ctl-agent-updates.md` »
`docs/using-fleet/update-agents.md`
- `docs/using-fleet/chromeos.md` »
`docs/using-fleet/enroll-chromebooks.md`
- Updated the generated markdown in `server/fleet/gen_activity_doc.go`
and `server/service/osquery_utils/gen_queries_doc.go`
- Updated the navigation sidebar and mobile dropdown links on docs pages
to group pages by their `navSection` meta tag.
- Updated fleetdm.com/docs not to show pages in the `docs/contributing/`
folder in the sidebar navigation
- Added redirects for docs pages that have moved.

.

---------

Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
Co-authored-by: Rachael Shaw <r@rachael.wtf>
2023-07-27 17:40:01 -05:00
Sampfluger88
51b750a34c
Updating ceo links (#13013)
...
2023-07-27 17:39:49 -05:00
Dave Herder
64f0198cce
Update README.md (#13000)
adding changes for messaging in slack to the sc channel.
2023-07-27 11:45:53 -07:00
Mike McNeil
c5afbf9892
Handbook: CEO handbook: cleaner URL (#12984)
.
2023-07-27 13:04:08 -05:00
Will Mayhone
6231c0e2f5
Update README.md (#12973)
Updated the verbiage of the Introduction.

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-27 13:03:07 -05:00
Sampfluger88
a850860702
Update README.md (#12995)
...
2023-07-27 11:17:01 -05:00
Sampfluger88
8c9e01bedf
Update README.md (#12993)
...
2023-07-27 10:35:16 -05:00
Sampfluger88
1106c78ba4
Moved meetings sections and added stubs (#12975)
Moved all meetings sections to
[https://fleetdm.com/handbook/company/communication.md](https://fleetdm.com/handbook/company/communication.md)

...
2023-07-26 11:53:33 -05:00
Mike McNeil
d556d8be3f
Handbook: Create communication.md (#12963) 2023-07-25 21:52:45 -05:00
Zay Hanlon
66f5d1c03c
Remove application link for CSE role (#12928)
Remove application link for CSE role

...

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-25 12:59:09 -05:00
Luke Heath
8fb694f20f
Add new timebox scrum item and related documentation (#12929)
There have been several tickets created for investigation or research
purposes like [this one ](https://github.com/fleetdm/fleet/issues/12904)
that we don't have a ticket type for within our current three types
(`story`, `~sub-task`, and `bug`). This results in the existing scrum
item types needing to be misused. I'm adding a fourth type called
`timebox` at Mike's request. I'm also including documentation on the
usage of this new type.

Lastly, I'm proposing we stop calling sub-tasks "unestimated sub-tasks"
in the GitHub template because it is confusing and inaccurate. Our
documentation states: "Sub-tasks are labeled as `~sub-task` and enable
us to break down complex tasks into more detailed and easier-to-estimate
work units.". In our estimation sessions, we put point estimates on
sub-tasks.

The spirit of this statement is that all sub-task points bubble up to
their parent story, and the parent story is what matters to the rest of
the business. That is clearly defined in our documentation and processes
and will not confuse our usage of stories.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-24 23:00:19 -05:00
Luke Heath
227e7777bc
Update product groups handbook (#12934)
Updating to reflect the temporary (1 sprint) move of Martin to CX. I
will update again next sprint.

It also seems like we can remove the old development groups language and
call out. What do you think?

I'm also removing the `*` next to names because we weren't indicating
what that meant, which seems unnecessary. It is up to the EM to
understand the capacity of their team.
.
2023-07-24 21:28:14 -05:00
Dave Herder
25f81669b1
Update README.md (#12931)
removing the link to the open SC position
.
2023-07-24 21:25:27 -05:00
Eric
495c119faf
Handbook: Fix broken link in content style guide (#12943) 2023-07-24 17:36:32 -05:00
Sampfluger88
856f8dc6e4
Update ceo-handbook.md (#12921) 2023-07-22 17:59:38 -05:00
Mike McNeil
244c8fcc61
Change "Team" section -- (Mostly just testing the automation changes) (#12916)
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-22 16:42:46 -05:00
Sampfluger88
dc99c16fe5
Update ceo-handbook.md (#12785)
WIP

......... ......
2023-07-22 15:35:53 -05:00
Sampfluger88
278e1802d5
fixed departures issue link (#12914)
...
2023-07-22 15:26:46 -05:00
Joanne Stableford
ca113e23c6
Update BizOps handbook - device ordering (#12894)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-21 21:30:49 -05:00
Mo Zhu
4b920cc169
make Mo own CX (#12856)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-21 20:49:23 -05:00
Sampfluger88
52eb9df88c
Removed weekly updates (#12893)
added weekly updates to ceo-handbook in PR
[#12785](https://github.com/fleetdm/fleet/pull/12785)

Added stub to maintain links
2023-07-21 11:39:28 -05:00
Sampfluger88
3a72bdda01
Fixed legal link (#12846) 2023-07-19 12:23:57 -05:00
Noah Talerman
c41ff1f2d3
Product handbook: Add note about assigning issues (#12828)
- Add note about assigning issues in designed column to engineering
manager
2023-07-19 09:39:20 -04:00
Sampfluger88
5ea710127c
Changed "Find a meeting time" link (#12829)
Changed to include specification about what "available" means in Google
Calendar when scheduling internal meeting.

Current: 

![image](https://github.com/fleetdm/fleet/assets/108141731/c0f49386-e81a-4bf3-8b55-46c9944d19d6)


With proposed changes: 


![image](https://github.com/fleetdm/fleet/assets/108141731/66b55ebb-9e3b-44c6-a3de-4d82e942e740)

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-18 12:28:00 -05:00
Marko Lisica
cdc4d13b57
Update "Product/#Working with Figma" (#12823)
Additional step when duplicating starter file. There's no way to set
public visibility by default. So we need to ensure that each file is
visible to anyone with the link.

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-07-18 19:13:27 +02:00
Reed Haynes
a983631aaf
Update README.md community ticket timelines (#12826)
Update documentation on handling community bug reports. 

We will be notifying and then closing tickets at 2 and 4 week intervals
instead of the previous 3 and 6 week schedule.
2023-07-18 12:08:53 -05:00
Sampfluger88
3c4084ddf0
Simplify process for scheduling final interviews (#12821)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-18 10:01:16 -05:00
Mike McNeil
7a8923c14c
Change handbook links (#12822) 2023-07-17 23:18:08 -05:00
Eric
d7b17c7228
Update positioning in documentation readme and CTA example (#12464)
closes: #12422
Changes:
- Updated the positioning in the Fleet documentation readme
- Updated the example `<call-to-action>` component in the article
formatting guide.
2023-07-17 12:38:07 -07:00
Alex Mitchell
263c11a738
Update security-policies.md (#12814)
Added Authorized Sub-Processors for Fleet Cloud services to be
referenced in standard DPA

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-07-17 13:28:14 -05:00
Sampfluger88
0d93b9687b
Request review automatically for non-codeowners (#12786)
https://github.com/fleetdm/confidential/issues/3146

To test this works:
- sam should be able to change ceo handbook and be autoapproved
- mike submitting a PR to the ceo handbook should request review from
Sam but auto-approve for mike
- Jarod's use case of creating an article should now work, even if his
PR contains images

.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-15 19:56:30 -05:00
Sampfluger88
a1a5f126f1
Added MDM design principles (#12783) 2023-07-14 19:59:10 -05:00
Joanne Stableford
2f3d89da88
Adding retirement benefits (#12770) 2023-07-14 18:09:43 -05:00
Mike McNeil
9c2cc92d9b
Handbook: Update numbers (#12766) 2023-07-13 23:17:54 -05:00
Sampfluger88
5cbc8635e7
moved ceo-handbook.md to company (#12762) 2023-07-13 18:05:47 -05:00
Taylor Hughes
5e928f817e
Updated notes details. (#12475)
Updated the language around meeting notes.

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-13 15:44:59 -05:00
Marko Lisica
9110aef1a3
Update "Which figma file should I use?" to reflect future Figma structure (#12616)
…ture

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-13 15:43:43 -05:00
Mike Thomas
86bc345bd8
Update website-handbook.md (#12587)
Removed some unneeded language from the QA section.

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-13 15:40:19 -05:00
Ringo
8354530dd1
Prohibited countries & territories (#12517)
Notifying people of countries we cannot do business with due to US
regulation. @alexmitchelliii

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-07-13 15:00:40 -05:00
Mo Zhu
c20fb1ec4b
Document that website team generates new schema (#12507)
Closes https://github.com/fleetdm/fleet/issues/12459
2023-07-13 14:56:16 -05:00
Rachael Shaw
125590f345
Handbook: Add note about different design review "modes" (#12727) 2023-07-13 11:09:37 -07:00
Marko Lisica
213c7bc43b
Update /product/#wireframing to reflect future Figma structure (#12615) 2023-07-13 09:54:18 -07:00
Mike McNeil
51e7401412
Fix broken link (#12745) 2023-07-13 08:53:16 -05:00
Mike McNeil
fd637a880c
handbook: read, rewrite, read, rewrite (#12742) 2023-07-12 22:12:06 -05:00
Alex Mitchell
8cc08528ef
Update README.md (#12740)
Updated Sales Rituals

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-07-12 17:21:22 -05:00
Sampfluger88
ec52dfcea9
Update "Is it any good" (#12739)
Linked to
https://www.linkedin.com/pulse/remote-work-how-set-boundaries-when-office-your-house-lora-vaughn/
2023-07-12 17:10:21 -05:00
Sampfluger88
50c3be9959
Added note in legal (#12737)
Escalate first-of-its-kind agreements to Mike, Mike reviews for business
terms and consults with lawyers as necessary
2023-07-12 16:17:17 -05:00
Sampfluger88
86b68ec587
Handbook/company/why-this-way/why-read-documentation (#12736)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-12 15:48:08 -05:00
Rachael Shaw
cadd89e8c7
Handbook: Add missing ")" (#12733) 2023-07-12 15:05:57 -05:00
Mike McNeil
7ebfdd1846
Programmable (#12730) 2023-07-12 13:32:59 -05:00
Mike McNeil
71d03e5176
Handbook: update accessibility goal (#12731)
Realtime is table stakes, focus on what's unique.

.
2023-07-12 12:34:36 -05:00
Zach Wasserman
b06c11d8e5
Update security-policies.md (#12728)
Added some clarifications, particularly around line of succession.
2023-07-12 10:30:55 -05:00
Luke Heath
85e9276193
Remove old position (#12720) 2023-07-11 16:42:19 -05:00
Eric
e56408136d
Handbook: Add link to slack channel (#12484)
Related to: https://github.com/fleetdm/confidential/issues/2947

Changes:
- Updated the name of the product slack channel (`#g-product` »
`#help-product`)
 - Added a link to the channel
2023-07-11 15:48:57 -05:00
Sampfluger88
aecbff2ad9
Proposed software-engineer (#12690)
Proposed 🚀Software Engineer
2023-07-11 00:25:56 -05:00
Sampfluger88
6a24709eb9
Added CEO note to signature section (#12708)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-11 00:20:48 -05:00
Noah Talerman
8811ddeba6
Add "MDM on/off" to why this way (#12698)
- Handbook why we use "MDM on/off" instead of "MDM enrolled/unenrolled"
at Fleet
2023-07-11 00:11:49 -05:00
Noah Talerman
9eb1ab6745
Handbook: update sentence case section and UI to follow (#12686)
- Update sentence case section in the handbook to clarify that role
names and features in the Fleet product are not proper nouns and thus
shouldn't be capitalized
- Update one spot in the Fleet UI to reflect this
2023-07-11 00:10:57 -05:00
Luke Heath
361fcad29b
Adjust infra handbook (#12709) 2023-07-10 16:56:35 -07:00
Mo Zhu
a1ec4d31e4
New CIS Benchmarks certification (#12707) 2023-07-10 15:20:23 -07:00
Robert Fairburn
07f3faa18c
Initial infrastructure links and extra docs (#12661) 2023-07-10 14:00:39 -07:00
Joanne Stableford
c3608322a7
Update job posting with correct typeform link (#12691)
The old typeform link was used (and approved). Needs to be the new one,
otherwise it's just a broken link.
2023-07-08 14:57:52 -05:00
Nathanael Holliday
28f479795e
Added contract review & signature sections (#11039)
.

---------

Co-authored-by: Rachael Shaw <r@rachael.wtf>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-08 04:54:13 -05:00
Zay Hanlon
49a4a18661
Create customer-support-engineer.md (#12666)
Proposing a new role to hire a junior customer support engineer to
support the pipeline of growth expected in Q3 and Q4.


...

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-08 04:45:03 -05:00
Alex Mitchell
8fb46d93f0
Create account-executive.md (#12675)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-08 04:24:29 -05:00
Sampfluger88
12e51a2d76
fixed section heading (#12684) 2023-07-07 14:00:21 -05:00
Joanne Stableford
d211ccba97
Update solutions consultant application link (#12680)
Need to update the typeform link so we can take down the over-shared
previous link.

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-07 13:38:28 -05:00
Dave Herder
da305d412d
Update vendor-questionnaires.md (#12366)
Added more line items around undocumented security questions.

...

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-07 10:59:00 -05:00
Mike McNeil
42aca48d3f
Handbook: Crown jewels (#12679) 2023-07-07 05:36:02 -05:00
Mike McNeil
31abb97a07
Handbook: Cleanup (#12677)
More tweaks to make the scruples easier to recognize
2023-07-07 04:53:37 -05:00
Eric
80ac6a20b5
Handbook: Add sentence case section to company/why-this-way (#12602)
closes: #11758

Changes:
- Moved the sentence case section from the content style guide to the
"Why this way?" page.
...

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-06 22:20:19 -05:00
Dave Herder
6ef10b39ae
Update README.md (#12674)
removed an unnecessary "update"
...
2023-07-06 18:24:30 -05:00
Sampfluger88
93e18efa42
Update ceo-handbook.md (#12668)
...
2023-07-06 14:20:28 -05:00
Sampfluger88
425ac8f45f
CEO handbook > email management and calendar audit rituals (#12056)
Updated email management section and calendar audit sections added
writing preferences section
...
2023-07-06 03:51:16 -05:00
Joanne Stableford
9eadf9a619
Removing open Product Operations role from website (#12659)
My first PR removing a page from the website (Product Operations role
page).


.
2023-07-05 20:24:39 -05:00
Mike McNeil
2bfffbc696
[wip] losing wifi (#11367)
.

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-04 11:07:51 -05:00
Mo Zhu
1c8e5a6ea3
Make ritual for PMs to report # stories estimated KPI (#12467)
..
2023-07-03 22:52:37 -05:00
Mo Zhu
b1150c053b
What PMs should do with bugs that did not meet 6-week timeline (#12526)
.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-03 22:49:12 -05:00
Dave Herder
a7203dffce
Update README.md (#12213)
fixed a capitalization issue
2023-07-03 12:54:09 -05:00
Sampfluger88
1b490dbc4a
Typo fix / added back Calendy link (#12527)
Added proposed changes from
[PR#11633](https://github.com/fleetdm/fleet/pull/11633)
2023-07-03 12:22:04 -05:00
Mo Zhu
40fac12c51
Clarify check w/ EM and PM for user-impacting bug solutions (#12585) 2023-07-03 10:15:02 -07:00
Sampfluger88
8606fbcccf
Update README.md (#12618)
~~Nathan Holiday~~ => Business Operations

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-07-03 12:05:18 -05:00
Sampfluger88
2187168ca8
Updated: Company > Strategy (#12528)
Added Fleet's definition of
"enrollment".[https://docs.google.com/document/d/1Q0TawgU6U5CwC8GWZwxJqdJfkkHEci9B59NDyX_kLx8/edit?usp=drive_link](https://docs.google.com/document/d/1Q0TawgU6U5CwC8GWZwxJqdJfkkHEci9B59NDyX_kLx8/edit?usp=drive_link)

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-03 10:20:00 -05:00
Carlos
64c37a415d
Handbook:Company:Strategy: added VM positioning (#12460)
Vulnerability management positioning notes from Mike added as a linked
confidential document.

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-01 19:28:29 -05:00
JD
1d3ccf77df
Added detail for ordering through eCommerce portal (#11738)
to ensure ABM enrollment.

# Checklist for submitter

markdown updated

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-01 19:20:05 -05:00
Nathanael Holliday
70f8b2b21b
Quarterly investor reporting for CRV. (#11730)
Added instructions on how to do it and an entry to the rituals table.

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-01 19:09:33 -05:00
Nathanael Holliday
aa52ffd2cb
legal stub in handbook (#12245)
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-07-01 19:01:28 -05:00
Zach Wasserman
18c55d82f8
Update handbook for account recovery process (#11754)
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-07-01 18:57:46 -05:00
Zach Wasserman
2cc81810c7
Clarify comp changes in handbook (#11853)
.

Co-authored-by: Joanne Stableford <59930035+JoStableford@users.noreply.github.com>
2023-07-01 18:31:43 -05:00
Rachael Shaw
8028d7a01a
Handbook: Fix typo (#11824)
(See title)
.
2023-07-01 18:29:12 -05:00
Rachael Shaw
eae417bc2a
Handbook: Add clarification about packs to "Why this way" (#12047)
Add clarification about what "packs" are and why they aren't considered
deprecated in spite of removing the "Packs" section of the UI.

This is a modified version of [an
answer](https://osquery.slack.com/archives/C01DXJL16D8/p1685473347649069?thread_ts=1685447394.383489&cid=C01DXJL16D8)
@mikermcneil posted in the osquery slack. I trimmed a little bit of the
content in hopes of making this clearer (namely the specific list of
improvements that led to removing the "Packs" UI) but if you think that
context is too important to leave out I'll include it here.

.

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-06-29 22:17:38 -05:00
Zach Wasserman
5a7bcea596
Update handbook acceptable use computing policy (#12094) 2023-06-29 21:55:14 -05:00
Luke Heath
501b8f2a24
Add Sabrina Coy to MDM product group (#12309)
......
2023-06-29 21:50:06 -05:00
Mo Zhu
6590e46114
propose product ops role (#12327)
Co-authored-by: Joanne Stableford <59930035+JoStableford@users.noreply.github.com>
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-06-29 21:39:50 -05:00
Mo Zhu
a7def8bfa6
Revert to feature request (#12576) 2023-06-29 14:05:50 -07:00
Mo Zhu
47669377c5
Update engineering-initiated stories process (#12347) 2023-06-29 08:41:30 -07:00
Sampfluger88
3ec4257400
Update README.md (#12564)
# Checklist for submitter
2023-06-29 08:00:09 -07:00
Mo Zhu
a15d257976
Ritual for checking new versions of macOS and CIS benchmarks (macOS and Windows Enterprise) (#12431) 2023-06-28 16:17:59 -07:00
Mo Zhu
de750c27d4
Mo officially CX PM (#12561) 2023-06-28 12:05:01 -07:00
Mo Zhu
642ad21087
Fix broken md link (#12524) 2023-06-28 08:26:15 -07:00
Luke Heath
5a177a2bb6
Add engineering accounts section to handbook (#12516) 2023-06-26 14:40:53 -06:00
Dave Herder
51a972e129
adding solutions consultant job descr (#11706) 2023-06-26 10:05:37 -04:00
Sharon Katz
73f0648c9b
schema (#12461) 2023-06-22 17:31:18 -04:00
Eric
0d94fece21
Website: Update route for article pages, update sub-page meta title in engineering handbook. (#12386)
Closes: https://github.com/fleetdm/fleet/issues/12385

Changes:
- Added a starting anchor to the regex route for Markdown article pages.
Currently, the regex route matches a sub-page in the engineering
handbook.
- Changed the `meta` title of the "Scaling Fleet" handbook page
2023-06-22 16:05:32 -05:00
Luke Heath
1b72e7d606
Update Eng Together meeting (#12397) 2023-06-22 11:26:57 -06:00
Roberto Dip
04db5f4049
update instructions to connect to dogfood db (#12408) 2023-06-22 10:07:00 -06:00
Mo Zhu
4115f1f0ca
Rename sprint backlog to estimated in product handbook (#12447) 2023-06-21 15:38:55 -07:00
Luke Heath
f85decca2d
Add infrastructure section to engineering handbook (#12444) 2023-06-21 15:58:31 -06:00
Mo Zhu
464edd0b40
Clarify sprint naming (#12445) 2023-06-21 14:56:54 -07:00
gillespi314
befda0d435
Handbook: Rename emergency drafting to expedited drafting (#12433)
It seems like we’ve been incorporating “emergency drafting” more
frequently into sprint cycles. This totally makes sense given that we
want to be an agile, design-driven company. It might be an easy cultural
win to instead call it something like “expedited drafting” to soften the
dissonance that comes from the sense of being in a constant state of
emergency.
2023-06-21 10:19:24 -07:00
Joanne Stableford
830b50096a
Handbook update DRI for Hiring process (#12087)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [x] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-06-20 15:13:57 -05:00
Joanne Stableford
8f37db9a43
BizOps Handbook changes (#12085)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.
asgdagsda
- [x] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
....
....

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-06-20 15:55:48 -04:00
Eric
1764ad0909
Handbook: Fix broken links in marketing handbook (#12400)
Changes:
- Updated three broken links in the marketing handbook.
2023-06-20 12:10:11 -05:00
Mo Zhu
b5e82da81b
Clarify that PMs should bring items back to FF if desired. (#12407) 2023-06-20 09:54:12 -07:00
Eric
e9fd28717d
Website: Throw error in build script if a handbook page is missing a maintainedBy meta tag (#12364)
Closes: #12361
Changes:
- Added an error to the `build-static-content` script that is thrown if
a a handbook page is missing a `maintainedBy` meta tag.
- Added a `maintainedBy` meta tag to
`handbook/company/head-of-public-sector.md`
2023-06-16 15:09:17 -05:00
Mike McNeil
7ec8b12840
Update development-groups.md (#12338) 2023-06-14 12:49:54 -05:00
Luke Heath
561348f951
Add API design and documentation DRI (#12324) 2023-06-13 16:05:36 -05:00
Luke Heath
0a3c7a6a90
Move product group members (#12286) 2023-06-12 12:02:45 -05:00
Mike Thomas
335d8e6423
Mike j thomas handbook patch (#12282)
Fixed up a couple of typos from my previous PR.
2023-06-12 21:37:14 +09:00
Mike Thomas
1b10de518a
Marketing and brand handbook house keeping. (#12281)
I got [nerd sniped](https://en.wikipedia.org/wiki/Nerd_sniping) while
adding the QA process for the website and did some long overdue
housekeeping of the brand section of the handbook. There's still more to
do, but this is a good start.

## Changes

- Updated the `maintainedby` meta tag on `commonly-used-terms.md`
- Added a line break that I spotted on `content-style-guide.md`
- Moved the docs handbook content to its own page and linked to it from
the marketing page of the handbook to reduce the excessive scroll.
- Consolidated the Markdown instructions from the docs handbook section
into `markdown-guide.md` and linked to it from the relevant section of
the docs handbook page.
- Moved the website handbook content to its own handbook page and linked
to it from the marketing page of the handbook to reduce the excessive
scroll.
- Added quality assurance process to the website handbook page.
- Re-ordered the brand section of the handbook to show brand resources
and content style guide first.

## QA

- [x] Manual QA for all new/changed functionality
2023-06-12 18:18:51 +09:00
Mike Thomas
3628dd2bf0
Update ceo-handbook.md (#12280)
Proposed changes:
- I spotted a typo
- I updated references to previous staff members while reading.
- I spelled out "Executive Assistant" in the first couple of instances
and included "(EA)." It may seem an obvious acronym, but I'm a dumbo,
and the first time I heard EA mentioned, I thought we were talking about
Electronic Arts, the software developer. That is not entirely true, but
you get my point 😉

There are also two more references to @mentioning Charlie in Slack on
lines 148 and 150 that I don't know who to update to, so I have left
them untouched for the time being.
2023-06-12 12:03:47 +09:00
Eric
37682f2047
Website: Change pricing table based on selected use case (#12148)
Closes #11965

Changes:
- Updated the pricing table on the pricing page to be rendered by the
server.
- Updated the pricing page's view action to create another version of
the pricing table that does not have the "Device management" category
and that has security features sorted to the top of the table.
- Moved two features from the "Device management" category to "Security
and compliance" in `pricing-features-table.yml`.
2023-06-09 16:52:39 -05:00
Mo Zhu
bf7ce703e3
Update days of the week for product rituals (#12276) 2023-06-09 14:28:44 -07:00
Luke Heath
db2215e2e4
Update bug process in handbook (#12203) 2023-06-09 13:02:19 -05:00
Mike McNeil
b9b309a7ec
Handbook: Update prep rituals (ceo-handbook.md) (#12249) 2023-06-09 10:30:00 -05:00
Luke Heath
a46f926391
Engineering handbook fixes and merge freeze instructions (#12241) 2023-06-08 17:05:28 -05:00
Luke Heath
c36e3ec4b0
Update community PR process (#12228) 2023-06-08 12:03:19 -05:00
Eric
9ab1eed003
Update invalid osquery slack invitation link in markdown files (#12186)
Changes:
- Updated the old (now invalid) osquery slack invitation link to go to
fleetdm.com/slack (which redirects to a valid osquery slack invitation)
2023-06-07 17:29:57 -05:00
Mike McNeil
8ff4363bf3
Step 1: vendor questionnaires (#11928)
.

---------

Co-authored-by: Dave Herder <dherder@gmail.com>
Co-authored-by: Dave Herder <27025660+dherder@users.noreply.github.com>
2023-06-07 10:32:48 -07:00
Mo Zhu
1f66aaaf2d
Clarify product process and update rituals to implement <=6 week SLA (#12154)
Co-authored-by: Luke Heath <luke@fleetdm.com>
2023-06-07 10:37:45 -04:00
Luke Heath
6b80c97358
Move scaling Fleet section to its own handbook page (#12181) 2023-06-06 18:19:37 -05:00
Mike McNeil
40d866a274
Update README.md (#12155) 2023-06-06 02:01:17 -05:00
Mo Zhu
186b76b4e8
Remove unknown TODO (#12079) 2023-06-05 19:06:40 -07:00
Luke Heath
371b3e6888
Update engineering-initiated stories section (#12149) 2023-06-05 17:43:30 -05:00
Sharon Katz
e4717f2e89
Tidy up and bugs info (#12099) 2023-06-05 16:44:43 -05:00
Sharon Katz
6916bff516
Handbook changes (#12083)
Describing the fact that we forward Usage/Health metrics to DataDog
Describing our usage of Epics

---------

Co-authored-by: George Karr <georgekarrv@users.noreply.github.com>
Co-authored-by: Luke Heath <luke@fleetdm.com>
2023-06-05 12:30:42 -05:00
Mike McNeil
ef061b1adf
open position: Apprentice to CEO (#12125) 2023-06-03 11:53:40 -05:00
Alex Mitchell
21fe6c9971
Create Head of Public Sector (#12122)
Job description.

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-06-02 18:31:33 -05:00
Luke Heath
179dc240ad
Add lukeheath to engineering handbook auto approvals (#12115)
I want to add myself to Engineering DRIs so I can iterate faster on the
engineering handbook.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-06-02 17:43:35 -05:00
Luke Heath
f233b2740e
Fix handbook typo (#12114) 2023-06-02 16:26:27 -05:00
Mike McNeil
17f8dd853b
🎁 Feature Fest? (#12011)
1. Rename of meeting is just an idea (I keep struggling with the plural
in the “product feature requests”. Feature Fest is easier to say for me
and rhymes sorta (also more positive than “dodgeball” 😜 ). Up to Mo
2. I also made a small tweak to a typo that said everyone at Fleet is
required to attend (should be “invited to attend”)
2023-06-02 11:57:08 -07:00
Mo Zhu
e256369348
Clarify that community contributions go through standard process (#12112) 2023-06-02 08:59:53 -07:00
Luke Heath
4f0f549fe7
Update release rituals to include freeze ritual and dependency check (#12060) 2023-06-02 09:55:43 -05:00
Mike McNeil
43913e161c
Link to how to get non-standard NDAs reviewed and potentially signed (#12075) 2023-05-31 18:12:53 -05:00
Mo Zhu
a6bda7cb68
make PFR not mandatory (#12077) 2023-05-31 15:29:50 -07:00
Mo Zhu
e6b39bb412
Set a DRI for sprint release notes kickoff meeting (#12076) 2023-05-31 15:28:24 -07:00
Luke Heath
0c66a09797
Clarify bug prioritization process (#12071) 2023-05-31 13:29:14 -07:00
ireedy
caf1670d9a
Update README.md (#12049)
Update capitalization of measurements
2023-05-30 17:19:50 -05:00
Luke Heath
feea1d0710
Remove product quality specialist role (#11937) 2023-05-30 15:39:32 -05:00
Mike McNeil
e361a502a9
Stub CEO OOO process (#11527) 2023-05-30 14:33:00 -05:00
Sampfluger88
9883174a7f
Handbook: update marketing slack channels (#11895)
Updated Slack channels added "#g-website" DRI Mike Thomas

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-05-30 10:20:04 -07:00
Sampfluger88
cc75c4a18f
Handbook: update marketing rituals (#11896)
Update Ritual table removed departed DRI's

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-05-30 10:19:32 -07:00
Mike McNeil
bb5f750d3e
fix typo and clarify flight preferences (#12023) 2023-05-29 16:53:02 -05:00
Mike McNeil
848b927699
Contacting the CEO (#12020) 2023-05-29 15:11:31 -05:00
Rachael Shaw
5d4c2ca538
Update tools per role (#11874)
Co-authored-by: Taylor Hughes <127770301+hughestaylor@users.noreply.github.com>
2023-05-26 13:22:43 -05:00
JD
3d478614fb
About Fleet blurbs update (#11985)
# Checklist for submitter

Markdown Update to include <50, <100 & <200 words _About Fleet_.
2023-05-26 08:49:16 -07:00
Eric
02bb987b22
Website: Update pricing page (#11910)
Changes:
- Updated the pricing page to match the latest wireframes.
- Updated the features in `pricing-features-table.yml`
- Updated `build-static-content.js` to remove support for the Ultimate
tier in `pricing-features-table.yml`

---------

Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
2023-05-25 12:40:19 +09:00
Zach Wasserman
97464ce045
Add customer data deletion policy (#11911) 2023-05-23 19:00:56 -07:00
Noah Talerman
c0ea5801da
Update fleetdm.com/pricing (#11902)
- Self-managed autoupdate registry already exists. Docs are here: https://fleetdm.com/docs/deploying/fleetctl-agent-updates
2023-05-23 13:18:41 -07:00
Jarod Reyes
4fd3f45fb3
Update README.md (#11863)
Add private channel DRI for marketing.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-05-22 22:42:05 -05:00
Mike McNeil
6cce5aab99
Remove bizops on-call for now (#11850)
.
2023-05-22 11:28:30 -05:00
Mike McNeil
d4761b2bfa
Delete application form because too many applicants for us to keep up… (#11849)
… with


.
2023-05-22 11:26:24 -05:00
Sabrina Coy
2e54cfc95c
Update README.md to fix typo in "GitLab" name (#11819) 2023-05-19 15:54:23 -05:00
Mike McNeil
c380562243
Exception to monorepo (#11803) 2023-05-19 11:55:32 -05:00
Taylor Hughes
9a7f3cf674
Update README.md (#11746)
updating tool table

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-05-18 11:35:13 -05:00
JD
c5f15c3685
Adds instruction for using device over endpoints. (#11637)
@mike-j-thomas noted that **device** is preferred over _endpoint_.
Documenting that fact.
2023-05-17 11:23:59 -07:00
Mike McNeil
5fb37bff17
SOC 2: Consultants don't get email addresses by default (#11723) 2023-05-16 14:54:02 -05:00
Jason Lewis
d70fec5176
Update README.md (#11654)
Changed Head of CS to CSM
2023-05-11 14:43:35 -07:00
Zay Hanlon
5485400772
Update README.md (#11656)
Updating 'Free' to Fleet Community Edition
2023-05-11 17:42:31 -04:00
Zay Hanlon
a9a1617b27
Update README.md (#11653)
Fixing markdown for broken link
2023-05-11 17:08:55 -04:00
Taylor Hughes
d367b8862a
updating linkedin sales nav instructions (#11614)
removing instructions for reps to reach out to ops for sales nav
licenses. instructing them to use brex to purchase the monthly plan.
2023-05-10 13:49:27 -05:00
Zay Hanlon
2d5026d54b
Update security-policies.md (#11616)
Moving to earlier stage in the process per Zach's suggestion (as part of
triage, not later on which will likely be well after 24 hours)
2023-05-10 13:48:16 -05:00
JD
07369d5aef
Updates with purchasing guidelines and procedures (#11276)
Markdown only. Addresses handbook updates for purchasing outside the US,
along with purchasing guidelines for using the Apple Customer ID for
proper ABM enrollment using ADE.
.
2023-05-10 10:00:43 -07:00
Zay Hanlon
1abe24d1a4
Update security-policies.md (#11606)
Update security policy with an SLA around customer notification. Removed
several steps where Head of Security was the owner of the action item.

.
2023-05-10 11:27:41 -04:00
Sharon Katz
a9a6a7b0db
Modify Handbook to set start date for proposed new positions. (#11590)
Modify Handbook to set start date for proposed new positions
2023-05-10 11:24:39 -04:00
Luke Heath
2ba8abcd06
Fix typo (#11594) 2023-05-10 10:20:46 -05:00
Mike McNeil
868717389c
Bring in the relevant content instead of link (#11602)
https://about.gitlab.com/handbook/eba/#before-the-meeting is good but
has way more info that isn't directly relevant for Fleet
2023-05-09 22:39:38 -05:00
Mike McNeil
59cce48186
Add link (#11601) 2023-05-09 22:34:15 -05:00
Mike McNeil
1bce183ad9
Conversation-starting (#11599) 2023-05-09 20:49:16 -05:00
Mike McNeil
00b042cb43
Update weekly update instructions (#11598)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-05-09 20:18:56 -05:00
Nathanael Holliday
8cef2aa798
BizOps slack channel ritual for job applicants (#11593) 2023-05-09 14:59:54 -05:00
Sharon Katz
dc634aed80
Proposal for senior-software-backend-engineer position (#11546) (#11568) 2023-05-09 12:24:11 -05:00
Sharon Katz
0024825704
Revert "Proposal for senior-software-backend-engineer position (#11546)" (#11567) 2023-05-08 16:45:27 -04:00
Sharon Katz
2c22a933c4
Proposal for senior-software-backend-engineer position (#11546) 2023-05-08 16:38:42 -04:00
Nathanael Holliday
306030f1bd
Handbook: Vanta ritual (#11561)
Added a ritual for checking Vanta monthly and then creating issues to
track any necessary actions to ensure they are done on time and put
myself as the DRI for this ritual.
2023-05-08 13:39:45 -05:00
Luke Heath
eb2665881c
Update product-quality-specialist.md (#11547) 2023-05-05 13:49:16 -05:00
Mike McNeil
8d4e734aa3
Clarify automatic role syncing with IdP is now supported (#11401)
Co-authored-by: Mo Zhu <mo@fleetdm.com>
2023-05-05 13:10:36 -05:00
Mike McNeil
bbaaf8bf58
Add intake process for website changes (#11522) 2023-05-04 12:09:06 -05:00
Eric
2c4dc043cb
Website: Add landing page generator (#11308)
Changes:
- Added a new Sails generator, `landing-page`, that generates a page
with our current landing page layout with lorum ipsum and placeholder
images. New pages created by this generator will live in the `/imagine/`
subfolder and can be created by running (from the `website/` folder) `.
- Added a handbook entry about using the landing page generator.
- Removed the `experimental/okta-webflow` page.

---------

Co-authored-by: Jarod Reyes <jarodreyes@gmail.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-05-03 18:51:01 -05:00
Eric
698feebd23
Hanbook: Revert changes from #11236 (#11519)
Changes:
- Removed the handbook section added in #11236
2023-05-03 18:27:56 -05:00
Eric
1502106c88
Create website request issue template (#11488)
Changes:
- Added an issue template for requesting changes to fleetdm.com.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-05-03 18:15:19 -05:00
Mo Zhu
d4efa061dd
New DRIs for design reviews (#11518) 2023-05-03 13:12:28 -07:00
Natalia
2056c5d9bf
Update README.md (#11236)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-05-03 12:51:36 -07:00
Nathanael Holliday
9f5870e689
Update README.md (#11370)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-05-03 14:39:50 -05:00
Mike McNeil
757335aa29
Handbook manager responsibilities for offboarding (#11508) 2023-05-03 11:20:32 -05:00
Mike McNeil
749d0cd2b0
Bizops creates offboarding issue (#11507) 2023-05-03 11:11:54 -05:00
Mike McNeil
4851f2f05b
Contributor experience training (#11506)
dedupe from calendly
2023-05-03 10:31:06 -05:00
Mike McNeil
42c03c2866
Pull in language from calendly (#11505)
deduplicate
2023-05-03 10:28:14 -05:00
Mike McNeil
3d166900bc
Add onboarding retro (#11504) 2023-05-03 10:14:11 -05:00
Mike McNeil
8db58a1c9d
#g-website (#11471)
https://docs.google.com/document/d/13G9SKByzlDAkuKAPxSsJQjdeb_nNpzs6RO-l7R9yLP4/edit
2023-05-01 20:39:10 -05:00
Eric
7b32beb00e
Handbook: Fix broken link to company page (#11466)
Changes:
- Updated link (`https://fleetdm.com/company/handbook#ownership` »
`https://fleetdm.com/handbook/company#ownership`)
2023-05-01 18:20:19 -05:00
Mike McNeil
3b8eaa2323
Remove #help-login (#11456)
This reduces the surface area of channels to manage (and the channel is
archived)
2023-05-01 12:45:04 -05:00
Mike McNeil
68f2aef7cb
Fix mismatched link (#11443) 2023-04-29 23:41:56 -05:00
Mike McNeil
146e081d49
Improve link (#11442)
Skip past the CRUD stuff, which might not be as obviously relevant to
all contributors.
2023-04-29 23:27:23 -05:00
Mike McNeil
9f1d6815bd
refer to the vision, not the nitty gritty (#11441)
This should link to the public vision, not the confidential document
with user research on the strategy’s effectiveness at delivering that
vision.
2023-04-29 23:14:28 -05:00
Eric
31b46df8d1
Fix broken links in Markdown content (#11437)
Changes:
- Fixed two links in the handbook
- Fixed a link in the "How to use osquery evented tables" article
2023-04-28 16:40:35 -05:00
Eric
695f75a0ef
Handbook: Fix broken link in Engineering page (#11432)
Changes:
- Fixed a relative link on the engineering handbook page.
2023-04-28 16:03:01 -05:00
Luke Heath
30df35f380
Fix open position link (#11386) 2023-04-28 14:22:37 -05:00
Eric
47f96fe396
Handbook: Fix two broken links on Marketing page (#11426)
Changes:
- Updated two links on the marketing handbook page
2023-04-28 13:53:58 -05:00
Luke Heath
e76b389243
Update engineering DRIs (#11292) 2023-04-28 13:43:21 -05:00
Mike McNeil
48c6f9bf53
Remove duplication (#11415) 2023-04-28 08:53:32 -07:00
Luke Heath
5f8e78b1f2
Add new role description for product quality specialist (#11204)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-04-26 18:24:00 -05:00
Luke Heath
4d40d93b55
Update open positions (#11154) 2023-04-26 17:11:45 -05:00
Mike McNeil
7845e19f26
No more reimbursements (#11335) 2023-04-26 15:01:30 -05:00
Mike McNeil
96c6670a3d
Clarity (#11348) 2023-04-26 11:47:43 -05:00
Mike McNeil
31ff9b0da4
Clarify a few points (#11325) 2023-04-25 23:49:37 -05:00
Mike McNeil
fad3be5aac
Improve offboarding process (#11321) 2023-04-25 17:06:08 -05:00
Mike McNeil
326a1690a0
Sentence case (#11284) 2023-04-24 11:53:18 -07:00
Mike McNeil
b29358437b
use consistent route prefix (#11275) 2023-04-21 15:25:06 -05:00
Dave Herder
205eb3fc4d
Update README.md (#11225)
Added reference to process in handling web chat on-call for sales team
2023-04-17 12:34:30 -07:00
Jarod Reyes
d4589424b4
Updating Marketing Handbook section (#11219)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-04-17 12:28:16 -04:00
Miss Tee Lucas
fdecc2efd4
Replaced "Charlie" references with "Tee" (#11147)
Replaced Charlie references with Tee in the section re: Sid
2023-04-11 13:47:08 -05:00
Noah Talerman
50eab8d883
Update pricing page: MDM features (#11115)
- Remove "coming soon" asterisk from MDM features included in the Fleet 4.30 release
2023-04-11 09:08:11 -04:00
Mike McNeil
6a9ce73123
Fix broken link (#11118) 2023-04-10 17:30:32 -05:00
Eric
78f6223f99
Handbook: Add Cloudflare subheading (#10905)
Closes: https://github.com/fleetdm/confidential/issues/1762

Changes:
- Added a section about how we use Cloudflare to manage DNS records for
our domains
2023-04-10 12:05:39 -05:00
Mike McNeil
18df281098
Non-public == confidential + classified (#11086) 2023-04-08 13:24:08 -05:00
Mike McNeil
d40ff25cf9
Interrogate luck (#11085) 2023-04-08 13:19:27 -05:00
Mike McNeil
f75e895961
Word choice & prioritization & cutting/simplifying some muddlier conc… (#11083)
…epts

~~Avoid~~ ~~Resist~~ Escape the sunk cost fallacy
2023-04-08 01:41:04 -05:00
Mike McNeil
d71b197a70
Clarify your boundaries 🪟 (#11082) 2023-04-08 00:54:14 -05:00
Mike McNeil
7753999b1b
Prioritize emphasis on boundaries (#11081)
@zwass @charlie-chance
2023-04-08 00:44:31 -05:00
Mike McNeil
531fc6531a
Swap quartetlet principles (#11080) 2023-04-08 00:29:38 -05:00
Mike McNeil
edafbd8c50
Add step of double-checking location is correct (#11079) 2023-04-07 21:07:53 -05:00
Mike McNeil
27ed369b6d
Add start date update step (#11078) 2023-04-07 20:56:31 -05:00
Mike McNeil
a5f21dd7f8
Typo fix (#11077) 2023-04-07 20:31:51 -05:00
Mike McNeil
bd23150ef7
Merged in Eng Together agenda from calendar and linked to handbook from cal event (#11035) 2023-04-06 18:53:05 -05:00
Mike McNeil
fac6cd8b4d
Zach joins final interview for engineering candidates (#11038) 2023-04-06 15:05:46 -05:00
Mo Zhu
93dabd816b
Update QA process (#10921)
Co-authored-by: Luke Heath <luke@fleetdm.com>
2023-04-06 12:25:48 -07:00
Mike McNeil
365da2b825
Fix broken link (#11019) 2023-04-05 15:54:25 -05:00
Mike McNeil
39918f1d66
Handbook: All hands recordings and decks (#11016)
.
2023-04-05 14:33:26 -05:00
Luke Heath
e814d38c1d
Correct deploying dogfood steps (#10975)
This line appears to be incorrect.
2023-04-05 11:58:52 -04:00
Zay Hanlon
7330adef80
Updated cx team (#10940)
Fixed a change with marcos showing on the MDM list, removed infra team
out of cx list
2023-04-04 22:27:40 -05:00
Alex Mitchell
9f12f7040d
Update README.md (#10776)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-04-04 22:23:43 -05:00
Luke Heath
7ec8c122e2
Update product handbook (#10931) 2023-04-04 16:56:59 -07:00
Mike McNeil
d08df20ac3
Add step about removing old position's job description + improve position proposal step + cleanup (#10958)
Related to
https://github.com/fleetdm/fleet/pull/10813#issuecomment-1491234471
2023-04-04 14:28:12 -04:00
Alex Mitchell
391e69cf9a
Update README.md (#10946)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-04-03 15:50:16 -05:00
Luke Heath
4c4891a711
Update postmortem template link (#10883) 2023-04-03 14:18:54 -05:00
Mike McNeil
9316f58dff
Clean up bizops rituals (#10920) 2023-03-31 14:21:39 -05:00
Mike McNeil
3542967cab
Updates from latest hours report (#10919) 2023-03-31 13:37:12 -05:00
Zach Wasserman
2b10108fff
Add namecheap to tools we use (#10908) 2023-03-31 10:47:50 -07:00
Dave Herder
9d9ba843f0
Update README.md (#10914)
Added Account Plan documentation steps on transition of prospect to
customer.
2023-03-31 09:12:03 -07:00
Mike McNeil
33de0b7328
Explain why the weird “CEO sees all the consultant hours thing (#10842) 2023-03-30 17:58:26 -05:00
Patagonia121
2370caf3f1
Update preferred pronoun adding underscore (#10902) 2023-03-30 17:11:11 -05:00
Zay Hanlon
42732f4c1e
Create senior-customer-success-manager.md (#10813)
Sr CSM role
(Did I do this right????)
2023-03-30 17:04:40 -05:00
Luke Heath
25c431da27
Add new infrastructure product group (#10852)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-29 22:49:02 -05:00
Mike McNeil
66e39d2b6f
Fix accidental smooshing of content in #10846 (#10858)
Fix accidental smooshing of content in #10846
2023-03-29 11:43:32 -05:00
Mike McNeil
56028b25e9
Beef up laptops (#10856) 2023-03-29 11:26:44 -05:00
Mike McNeil
7344b893f2
Cut tangent (#10846) 2023-03-29 00:44:31 -05:00
Mike McNeil
f8994aa99c
Wireframes welcome (#10845)
Just like code contributions
2023-03-28 23:59:26 -05:00
Mike McNeil
864b5b0d4f
Better link for "first principles thinking" (#10844) 2023-03-28 23:53:20 -05:00
Jarod Reyes
ec57280f5f
Update why-this-way.md (#10804)
Adding marketing experimentation guidelines to handbook

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-28 23:19:13 -05:00
Mike McNeil
cd0b46e8a7
Followthrough from change to some definitions (#10840)
Assuming positive intent is now expressly an embodiment of the Empathy
value, so this example needed swappin’
2023-03-28 23:13:46 -05:00
Mike McNeil
019a4b7421
Ick, sorry (#10838)
This was kinda defensive before. I hope this is better.
2023-03-28 22:16:42 -05:00
Mike McNeil
59912c5a0b
Contributor of the month (#10839) 2023-03-28 22:10:31 -05:00
Mike McNeil
f74cf4e2af
Add viz and podcast link (#10773)
DONE fix the links up and use the real podcast link and the actual LI
company post, not CEO’s reshare
2023-03-28 19:26:36 -05:00
Taylor Hughes
1fbc44a326
updated hiring section with ceo interview addition (#10725)
https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/issues/gh/fleetdm/confidential/2307

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-28 11:31:02 -05:00
Nathanael Holliday
bb492993e7
Added explanation for contractor hour approvals. (#10690) 2023-03-27 11:18:37 -05:00
Mike McNeil
22228d071d
Above all else... clarity (#10771) 2023-03-26 09:28:14 +09:00
Mike McNeil
970cf19440
Apply learnings to company values. (#10768)
The last 6 months have been an incredible learning experience. The
changes in this pull request reflect some of those lessons learned.

Most of the changes apply to
[📖Company#values](https://fleetdm.com/handbook/company#values).
2023-03-25 18:40:54 -05:00
Mike McNeil
6d12734226
Clarification of repos + some small corrections and improvements + links (#10769)
.
2023-03-25 16:44:06 -05:00
Mike McNeil
0326a0a168
Adjust for changes in fleetdm/fleet#10769 (#10770)
Adjust for changes in fleetdm/fleet#10769
2023-03-25 16:02:55 -05:00
Mike McNeil
56c2af73fb
Fix OTHER broken link (#10765) 2023-03-24 18:33:41 -05:00
Mike McNeil
08ed13bb52
Handbook: Fix broken link (#10764) 2023-03-24 18:28:39 -05:00
Mo Zhu
e367c77246
Remove customer announcement process (#10747) 2023-03-24 13:28:13 -04:00
Mike McNeil
5e27844fa2
Use source of truth for partnerships (#10740)
Noticed there's a duplicate source of truth going on here. This google
doc is mentioned in
https://fleetdm.com/handbook/marketing#sponsoring-events

and it's labeled "partnerships"

But the source of truth for Fleet's partnerships and potential
partnerships is here:
https://docs.google.com/spreadsheets/d/1pstllb-5vfVt8FifzaXRy8ixyKbe4B56Y1O8tLMnVUQ/edit#gid=1625487826
2023-03-24 10:19:02 -07:00
Mike McNeil
006bccc7e6
typo fix for #10732 (#10733)
https://github.com/fleetdm/fleet/pull/10732
2023-03-24 05:02:59 -05:00
Mike McNeil
f0a6a5d62d
Handbook: Apply onboarding feedback and add links, encourage interrupting the CEO (#10732) 2023-03-24 04:46:45 -05:00
Ringo
bb077f8b9b
Why don't we sell like everyone else? (#10713)
Moved sales paragraph onto 'Why this way' page in the same heading
format including the 'cold-outbound-strategy' URL (I can't figure out
how to edit URL text so it says 'Our sales strategy')
2023-03-23 13:30:20 -05:00
Mike McNeil
6aac3def8b
Why sentence case? (+examples) (#10701) 2023-03-23 09:51:08 -07:00
Eric
f970f6fb8d
Website: Remove extra dashes from markdown links (#10657)
Closes: #10458

Changes:
- Updated the generated id's for headings in Markdown content to remove
extra dashes in words that have multiple letter casings (e.g., `#my-sql`
» `#mysql`, `#git-hub-security` » `#github-security`)
- Updated links to Markdown headings that have changed.
.  ..

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-22 19:34:59 -05:00
Taylor Hughes
4b0de73b40
handbook changed g people to help classified (#10683)
...
2023-03-22 12:54:16 -05:00
Mike McNeil
71fb3fad27
Consolidation, deduplication, and pruning old content (#10670)
Accompaniment to https://github.com/fleetdm/fleet/pull/10669
2023-03-22 09:42:10 -07:00
Mike McNeil
66535ab93c
Peepops => bizops (#10677) 2023-03-22 11:17:11 -05:00
Mike McNeil
f5c8daacf0
Add missing links (#10669)
..
2023-03-22 01:12:18 -05:00
Mike McNeil
1ec14fc144
Fix outdated label (#10668) 2023-03-21 23:18:45 -05:00
Mike McNeil
a031dfdc37
correct #g-cx label (#10667) 2023-03-21 23:13:46 -05:00
Luke Heath
e61f3b8ccf
Fix uppercase (#10665)
.
2023-03-21 21:49:29 -05:00
Mike McNeil
e5495fd439
Use crown jewels (#10663) 2023-03-21 20:13:17 -05:00
Mike McNeil
ea1ba6bf78
Add custom request issue. (#10660) 2023-03-21 17:25:33 -05:00
Mike McNeil
51bed59e8b
Tracking hours (#10654) 2023-03-21 13:39:42 -05:00
Mike McNeil
7c73bb3b42
Non-US consulting agreements (#10653) 2023-03-21 13:21:56 -05:00
Sharon Katz
1543ac730b
Customer events postmortem (#10574) 2023-03-21 12:22:25 -04:00
Mo Zhu
8c8165285f
update DRI for creating blog post to be HOP (#10643) 2023-03-21 09:15:36 -07:00
Mo Zhu
995f278114
Update release blog post process (#10642) 2023-03-21 09:07:23 -07:00
Mike McNeil
15cad38998
Update README.md (#10630)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 02:49:01 -05:00
Mike McNeil
a4c630f4d4
Update ceo-handbook.md (#10629)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 02:11:01 -05:00
Mike McNeil
f1c38da8b1
Update ceo-handbook.md (#10628)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 02:08:36 -05:00
Mike McNeil
5add26028f
Automate one ritual (#10627)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 01:59:23 -05:00
Mike McNeil
2fead89aeb
full fledged fleeties and other flun flacts (#10626)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 01:39:41 -05:00
Mike McNeil
3bf0944b8c
clarify SLA for monthly close (#10625)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 01:24:39 -05:00
Mike McNeil
f3053e2541
Better linkable heading (#10624)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 01:13:35 -05:00
Mike McNeil
ea815cfb6e
Fix formatting (#10623)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 01:09:45 -05:00
Mike McNeil
eebe37e596
Formatting and further impovments to hiring process (#10622) 2023-03-21 00:52:24 -05:00
Mo Zhu
a11514b66d
Update hiring handbook (#10544)
.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-20 23:58:17 -05:00
Mike McNeil
3cad35278e
Handle status columns during offer acceptance process (#10553)
.
2023-03-20 23:52:55 -05:00
Mike McNeil
d150c5448a
Remove more steps. Make sending rejection emails an explicit ask+tas… (#10621)
Remove more steps.  Make sending rejection emails an explicit ask+tas…


Connects with https://github.com/fleetdm/confidential/pull/2273 (as well
as a couple of other PRs)

.
2023-03-20 23:30:25 -05:00
Mike McNeil
59371257fa
Update product groups for shuffles and new fleeties (#10584)
Relates to https://github.com/fleetdm/fleet/issues/10542

.
2023-03-20 22:54:57 -05:00
Mike McNeil
054aa4b691
Fix the "missing address" problem (#10620)
Relates to https://github.com/fleetdm/confidential/issues/2271
2023-03-20 21:32:23 -05:00
Mike McNeil
29672c03b0
Add remittance link (#10618) 2023-03-20 18:58:54 -05:00
Mo Zhu
5a90f77388
Update process for generating sprintly blog post (#10617) 2023-03-20 16:51:47 -07:00
Mo Zhu
27881ca9cc
Update links and process product handbook (#10615) 2023-03-20 16:04:12 -07:00
Mo Zhu
ec34f2f9da
Clarify role of main description vs. comments in github issue (#10613) 2023-03-20 15:44:08 -07:00
Mo Zhu
c4c5aae236
Update design process (#10612) 2023-03-20 15:39:09 -07:00
Mo Zhu
d7fddb9c01
Remove outdated Objectives from Product handbook (#10611) 2023-03-20 15:18:11 -07:00
Mike McNeil
99136e4965
welcome tee! (#10586) 2023-03-17 22:27:38 -05:00
Eric
6b0242fb35
Handbook: Add section about testing website changes (#10543)
Changes:
- Added a "How can I test changes to the website?" section to the
marketing handbook.
2023-03-17 14:45:29 -05:00
Mike McNeil
e5f6b11fa0
ADd recommendations for the fleeties (#10556)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-16 22:28:12 -05:00
Mike McNeil
34bb930ca7
Thanks for using correct formatting (#10555)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-16 21:59:27 -05:00
Mike McNeil
7b2e846b4a
Thanks for being a helper (#10554) 2023-03-16 21:56:28 -05:00
Mike McNeil
1a8d5412c0
Make the CEO "archive channel" to eliminate back-and-forths (#10551) 2023-03-16 20:31:05 -05:00
Mike McNeil
bd623a7c94
Update offer acceptance process (#10548)
..
2023-03-16 20:14:04 -05:00
Mike McNeil
d696c91dba
"Significant product changes" (#10539)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-16 18:06:08 -05:00
Mike McNeil
1cd72cc43c
Whoever smelt it dealt it (#10501)
..
2023-03-15 15:09:25 -05:00
Mike McNeil
8c0cdf91e1
clarification of who ISN'T a consultant (#10500) 2023-03-14 21:10:44 -05:00
cbyrnes1111
4cfca00edc
Add stub section to business operations handbook page (#10460)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Nathanael Holliday <100959072+hollidayn@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-14 20:58:05 -05:00
Mike McNeil
0747b90c6b
Clean up offer process (#10498)
.
2023-03-14 20:43:34 -05:00
Aurora
967d2e6704
Update README.md (#9886)
changed capitalization on osquery for consistency

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-14 20:11:37 -05:00
Mike McNeil
4019514f13
Individualized expenses and "The Numbers" (#10473) 2023-03-14 15:00:32 -05:00
Mike McNeil
b6cc2fa8bb
add CEO/CTO interview step (#10482) 2023-03-14 14:59:50 -05:00
Liz Fong-Jones
6d80daa1f4
Fix obvious typo in why-this-way.md (#10436)
because I was invited to by the docs!

# Checklist for submitter

n/a, markdown only
2023-03-12 20:02:41 -05:00
Luke Heath
f457b8cd33
Fix typo (#10415) 2023-03-09 15:35:03 -06:00
Mike McNeil
a5f9aa3b31
CEO == DRI of bizops during transition (#10414)
CEO is now DRI of business operations. All PRs will be reviewed with in
1 business day.

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-09 15:28:40 -06:00
Luke Heath
31235b1cbd
Broken link (#10400) 2023-03-08 22:55:04 -06:00
Mike McNeil
57df3c0792
fix broken link (#10405)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-08 22:21:24 -06:00
Mike McNeil
0373ed173b
More "openness" links, since it's a bit sprawly (#10404)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-08 22:09:22 -06:00
Mike McNeil
ad3b3251c1
Openness » "Why open source?" (context: offer emails) (#10403)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-08 22:05:43 -06:00
Luke Heath
3e97749e50
Add agile principles and populate why scrum (#10318) 2023-03-08 15:57:52 -06:00
Mike McNeil
12fff6b5fb
fix copypasta in new hiring process (#10393) 2023-03-08 13:43:23 -06:00
Robert Fairburn
e4803819a1
Update references from fleet-infra to confidential (#10388)
Updates to support https://github.com/fleetdm/fleet/issues/10330
2023-03-08 12:38:40 -06:00
Mike McNeil
6ea64d745e
Extrapolate things from hiring template (#10387)
relates to https://github.com/fleetdm/confidential/pull/2150
2023-03-08 11:34:35 -06:00
Mo Zhu
f031011938
Clarify reproduction steps in QA process (#10101)
Co-authored-by: Zach Wasserman <zach@fleetdm.com>
2023-03-08 07:53:15 -08:00
Luke Heath
b5602105c0
Add candidate correspondence section (#10172) 2023-03-08 09:44:12 -06:00
Mike McNeil
1b8d8d9526
Reduce words and explain source of truth (#10323)
Related to https://github.com/fleetdm/confidential/pull/2113
.
2023-03-07 20:35:45 -06:00
Mike McNeil
7fdf15a29f
RIP "👩‍🏭 Roles (job descriptions)" (#10333)
["👩‍🏭 Roles (job
descriptions)"](https://docs.google.com/document/d/1wS5jFfrZtO4xMH-3U_S8pE59gNXOTR3rS1WWD8pkq9E/edit#heading=h.9o3hx5rchpit)
is now fleetdm.com/handbook/company#open-positions


Relates to https://github.com/fleetdm/confidential/pull/2132

.
2023-03-07 03:27:15 -06:00
Mike McNeil
37e4ad8c16
Position filled (revenue-operations-manager.md) (#10331)
.
2023-03-07 00:36:23 -06:00
Zachary Winnerman
281cb07b2b
Decision: Zero tolerance for 5xx errors, failed scheduled jobs, failed requests, timeouts, and out-of-SLA response times (#10311) 2023-03-06 14:09:26 -06:00
Mike McNeil
1528c87f34
add advisors/investors (#10320) 2023-03-06 13:02:26 -06:00
Mike McNeil
48b33a22f7
How to queue up an equity grant? (Plus fix board) (#10280)
.
2023-03-03 22:48:57 -06:00
Mike McNeil
550865e363
Update open roles (#10264)
.
2023-03-02 12:55:44 -06:00
Mike McNeil
b016c5546a
Maximum allowable adjustments to standard contract terms (#10241)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-01 21:03:58 -06:00
Mike McNeil
3d1e3b55f7
Update ceo-handbook.md (#10203)
.
2023-02-28 21:01:11 -06:00
Zach Wasserman
1bc41a500e
Update oncall escalation docs (#10026)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-02-28 18:30:14 -08:00
Jarod Reyes
39d337c4df
Adding product marketing Tiers to the Product section. (#10128)
Co-authored-by: Mo Zhu <mo@fleetdm.com>
Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
2023-02-28 17:12:23 -08:00
Mike McNeil
2a11e88f3a
Clarify specialties (#10201)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-28 18:31:04 -06:00
Mike McNeil
39d25e458c
Update shadow program (#10199)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-28 16:01:19 -06:00
Eric
32a6feb70f
Handbook: Update Customers runbook (#10191)
Changes:
- Rewrote the handbook section about how to change a customer's credit
card
- Added a section about how to resolve Algolia crawler errors
2023-02-28 15:33:27 -06:00
Zay Hanlon
c9576a135f
Update to infra oncall process (#10162)
Update to infra oncall process

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-02-28 16:19:03 -05:00
Reed Haynes
ec6a4e91ef
Update README.md (#10175)
Update assignee parameter
2023-02-28 11:45:35 -08:00
Reed Haynes
46ab8bfb0d
Update README.md (#10165)
Update reproduced orphans link with current team labels.
2023-02-28 12:33:18 -05:00
Mike McNeil
4c365caa9d
Add SLA to monthly accounting, and shift creation time back (#10169)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-28 11:12:41 -06:00
Zach Wasserman
5d6cb9e4e9
Update policy ownership and language (#10152)
Reflects updates since Guillaume's departure.
2023-02-27 19:36:42 -06:00
Charlie Chance
728c47fa34
Offboarding Charlie (#10131)
https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/issues/gh/fleetdm/confidential/2024
2023-02-27 12:22:30 -07:00
Mike McNeil
593a64fde0
Add Loom tutorials about hiring (#10119)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-27 10:52:42 -06:00
Charlie Chance
ac27703dd4
Shut down g-compliance channel, handbook cleanup (#10082)
https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/issues/gh/fleetdm/confidential/1955
2023-02-24 10:57:31 -07:00
Alex Mitchell
590822115e
Signature process for agreements where customer kicks off the signature request (#10085)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-23 20:59:53 -06:00
Mike McNeil
57e03e69a7
Clarify ugly wireframes are ok, because they'll be drafted into somet… (#10073)
…hing ready for release.
2023-02-23 16:25:48 -06:00
Zach Wasserman
f37ba20f53
Update README.md (#10037)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-02-23 12:10:33 -06:00
Mike McNeil
1c9b458c13
Handbook release post ritual 2023-02-23 10:05:55 -08:00
Charlie Chance
f6ea9d01bb
Charlotte chance patch 1 (#10068) 2023-02-23 10:55:05 -07:00
Mike McNeil
e8d1d27b8c
Reiterate training commitments (#10066) 2023-02-23 11:49:37 -06:00
Mike McNeil
056437f474
Include preamble (#10061) 2023-02-23 11:30:12 -06:00
Charlie Chance
c045678fe9
kebab case and remove emojis from the filename of JDs (#10054)
I think there is still work to be done with
[fleetdm.com](http://fleetdm.com/). Right now, the "jobs" button on the
website redirects folks to the handbook. It sounds like you want a new
website page created to have open positions listed with links that
direct folks to, I assuming, another page with the JD (or the GitHub
file?).
Loom for visual and demo of the current flow of events:
https://www.loom.com/share/3a2e6fa57bd343edaa00a8561affbaa2
2023-02-23 08:28:04 -07:00
Charlie Chance
b51693b3be
Charlotte chance patch 1 (#10043)
iteration of the postings. Noticed some inconsistency in headings and
call to action.
2023-02-22 16:45:28 -07:00
Charlie Chance
a47df71fd5
Breezy migration last steps (#10041) 2023-02-22 16:22:29 -07:00
Charlie Chance
4ef9f1525c
Creating job posting sub pages for current roles open (#10040)
Breezy migration: https://github.com/fleetdm/fleet/issues/9930

Typeform needs to be added to the bottom of the pages, did that out of
order slightly.
<!-- actually, I think it's a redirect that needs to be created --> to
add the Typeform link: https://3x3q33auqgj.typeform.com/to/upGkhYsN

Zapier works. 

Handbook is updated. 

Final step is to cancel Breezy.
2023-02-22 16:12:19 -07:00
Mike McNeil
86c75b706e
Add positioning link (#10031) 2023-02-22 15:01:33 -06:00
Mike McNeil
9d1799e70b
Add Fleet’s W-9 (#10024) 2023-02-22 14:49:30 -06:00
Mike McNeil
fed44dd9fa
Fix formatting (#9990)
Was getting smooshed into the bullet
2023-02-22 13:17:22 -06:00
Mike McNeil
d4463bcb88
Delete #g-community (#9981) 2023-02-22 10:09:36 -08:00
Mike McNeil
58837bc42e
Sub-tasks (#10015) 2023-02-22 10:49:59 -06:00
Mike McNeil
033be67742
Define DRI (#9967)
point to
https://fleetdm.com/handbook/company/why-this-way#why-direct-responsibility

(mostly because this section is what comes up in algolia search if you
search the handbook for "DRI"-- this way there's a kind of breadcrumb to
the explanation. But always nice to unfold acronyms anyways)
2023-02-21 09:59:08 -08:00
Zachary Winnerman
765a43cb50
sandbox-oncall -> infrastructure-oncall and fix old channel names (#9969)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-21 07:11:50 -05:00
Mo Zhu
2c3bb838fa
User story template, sub-task template, and handbook improvements (#9375)
.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-02-21 00:58:52 -06:00
Mike McNeil
d10f185021
Move org chart, etc back to /company so it's easier to find (#9968)
.
2023-02-20 19:09:57 -06:00
Mike McNeil
7664de0ce6
add year prefix for temp channels (#9965) 2023-02-20 18:21:16 -06:00
Mike McNeil
f94ec3e535
Define okrs, change labels (#9964)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-20 17:51:15 -06:00
Mike McNeil
f197d8dbe1
Include "Why should you join us?" (#9955)
. .
2023-02-20 14:43:24 -06:00
CarlosFleetDM
8b06940920
Add Legal Document Review Section (#9953)
Updated process for Legal review and signature process for MSA, NDA,
Order Forms, etc... @mikermcneil
Handbook documentation change only.

Co-authored-by: Alex Mitchell <105945793+alexmitchelliii@users.noreply.github.com>
2023-02-20 11:34:51 -06:00
Mike McNeil
6fdb55834f
Training is important (#9937) 2023-02-17 20:14:02 -06:00
Mike McNeil
545a383558
Friendlier (#9917)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-17 14:27:12 -06:00
Mike McNeil
ad5229ddfa
Avoid confusing what is and isn’t a department + punctuation (#9897)
# Checklist for submitter

.
If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-16 21:23:54 -06:00
Eric
4142d591f3
Website: Update <call-to-action> component and article formatting guide (#9892)
Changes:
- Changed the name of the `type` prop of the `<call-to-action>`
component to `preset`
- Updated `<call-to-action>` components in articles to use the new prop
name
- Updated the article formatting guide in the Handbook to document how
to use a `<call-to-action>` preset and added examples of our two
presets.
2023-02-16 18:13:00 -06:00
Mike McNeil
008c945b75
Fix handbook link (#9890)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-16 14:48:16 -06:00
Mike McNeil
b3e9db8789
Add CTA to apply to Fleet, swapped with company page for visibility (#9880)
.
2023-02-16 13:58:50 -06:00
Mike McNeil
2e6786f8c4
Handbook: Fix heading indentation (sprung a leak) (#9879) 2023-02-16 08:02:29 -06:00
Mike McNeil
aea6dca51a
handbook: trivial linkage (#9878)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-02-16 07:54:06 -06:00
Mike McNeil
477d753af5
Consolidate "Tools we use" plus some todos and other improvmenets (#9877)
. . .
2023-02-16 07:50:17 -06:00
Mike McNeil
93a225cb1e
Pull human interest stuff to the top, plus trim back some things, var… (#9874)
…ious improvements
2023-02-16 05:07:52 -06:00