empayre/fleet
14
0
Fork 0
mirror of https://github.com/empayre/fleet.git synced 2024-11-06 08:55:24 +00:00
Code Issues Actions Packages Projects Releases Wiki Activity

Add remittance link (#10618)

Browse Source
This commit is contained in:
Mike McNeil 2023-03-20 18:58:54 -05:00 committed by GitHub
parent 5a90f77388
commit 29672c03b0
No known key found for this signature in database
GPG Key ID: 4AEE18F83AFDEB23
1 changed files with 10 additions and 1 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

11
handbook/customers/README.md
View File

@ -23,7 +23,7 @@ Customers on a paid tier of Fleet can get in touch directly for commercial suppo
To close a deal with a new customer (non-self-service), create a GitHub issue using the "Sale" issue template and follow the steps.
> TODO: dedupe between this section and the issue template
> TODO: dedupe between this section and the "Sale" issue template
This workflow outlines the process that sales and customer success can follow when a new deal closes.
@ -70,6 +70,15 @@ This workflow outlines the process that sales and customer success can follow wh
A recent signed copy of Fleet's W-9 form can be found in [this confidential PDF in Google Drive](https://drive.google.com/file/d/1ugXazEBk1oVm_LqGbYNsIFECcv5jXLA9/view?usp=drivesdk).
## Paying Fleet
For customers with hundreds or more hosts, Fleet accepts payment via wire transfer or electronic debit (ACH/SWIFT).
Fleet team members can provide remittance information to customers by exporting ["💸 Paying Fleet"](https://docs.google.com/document/d/1KP_-x9c1x3sS1X9Q8Wlib2H7tq69xRONn1KMA3nVFQc/edit) into a PDF.
## Customer success calls
### Scheduling a customer call