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552 Commits

Author SHA1 Message Date
Desmi-Dizney
2fa678cb19
Handbook editor pass - Security - Account recovery process (#6455) 
This has been edited for copy.
 2022-07-01 13:11:01 -05:00
Mike Thomas
368ee84621
Update people.md (#6470) 
Fixed up header hierarchy and some sentence case fixes to headers.
 2022-07-01 10:04:33 +09:00
Charlie Chance
63c40d8d24
Handbook: CEO shadow program (#6177) 
https://github.com/fleetdm/confidential/issues/1200
 2022-07-01 09:44:32 +09:00
Desmi-Dizney
5b5982f17b
Handbook editor pass - Security - How we protect end-user devices (#6457) 
This has been edited for copy.
 2022-06-30 13:50:59 -05:00
Desmi-Dizney
decef94dc3
Editor pass - Add ritual for monitoring issues (#6453) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6440
 2022-06-30 10:41:02 -05:00
Desmi-Dizney
b4f12c436a
Editor pass - Handbook: add incident post-mortem section (#6452) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6323
 2022-06-30 10:40:29 -05:00
Katheryn Satterlee
e853fb3158
Add ritual for monitoring issues (#6440) 
Added daily ritual for monitoring bugs/feature requests submitted by the community.
 2022-06-29 14:07:26 -05:00
Charlie Chance
1ef5cbe587
Handbook: edits (#6437) 2022-06-29 11:35:29 -06:00
Desmi-Dizney
04428fc909
Bring brand FAQ into public handbook (#6353) 
As per:
- https://github.com/fleetdm/confidential/issues/214
 2022-06-28 11:36:05 -05:00
Desmi-Dizney
4df6745442
Handbook editor pass - Community (#6120) 
* Handbook editor pass - Community

This has been edited for copy.

* Update community.md

* Update community.md

Added brief explanation of "Canonical" links

Co-authored-by: Katheryn Satterlee <me@ksatter.com>
 2022-06-28 11:35:17 -05:00
Eric
76c645559e
add incident post-mortem section (#6323) 2022-06-24 20:46:40 -05:00
Eric
20e62e7614
Add vulnerability monitoring ritual and heading (#6322) 2022-06-24 20:46:31 -05:00
Desmi-Dizney
d724d8595c
Linking to "Using Figma" on Brand page. (#6354) 
As per:
- https://github.com/fleetdm/confidential/issues/214
 2022-06-24 13:45:19 -05:00
Desmi-Dizney
fddc585ab6
Editor pass - Add link to usage analytics in product handbook (#6372) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6343
 2022-06-24 13:31:43 -05:00
Desmi-Dizney
1de11d3958
Editor pass - Handbook: Incident postmortems & Outages (#6369) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6136/files
 2022-06-24 13:31:19 -05:00
Desmi-Dizney
3163c28802
Editor pass - Handbook: monthly payroll audit (#6368) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6272
 2022-06-24 13:30:57 -05:00
Desmi-Dizney
ff480724d4
Editor pass - Handbook Update: Attending conferences (#6367) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6288
 2022-06-24 10:05:56 -06:00
Desmi-Dizney
1647516d3e
Editor pass - Handbook updates: monthly accounting and commission payroll (#6370) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6311
 2022-06-23 16:50:17 -06:00
Charlie Chance
4f3170dca5
Handbook: template edit (#6366) 2022-06-23 13:59:41 -06:00
Charlie Chance
6a57205479
Handbook: DRI for laptop purchases (#6357) 2022-06-23 11:53:03 -06:00
Zach Wasserman
c05435af41
Add link to usage analytics in product handbook (#6343) 
Also fix some headings
 2022-06-23 10:41:00 -05:00
Mike McNeil
c8e07fdc6f
Handbook: Move meta tags to bottom for consistency (#6315) 2022-06-22 20:16:53 -05:00
Tony Gauda
d0bac11954
Link to CE Weekly Debrief (#6338) 2022-06-22 18:59:08 -04:00
Desmi-Dizney
8bbac8baab
Handbook editor pass - Engineering (#6124) 
* Handbook editor pass - Engineering

This has been edited for copy.

* Update engineering.md

* Update handbook/engineering.md

* Update handbook/engineering.md
 2022-06-22 14:49:39 -05:00
Charlie Chance
5c6df3b13e
Handbook: Expenses and Reimbursement edits (#6331) 2022-06-22 13:52:42 -05:00
Desmi-Dizney
30098ffe36
Handbook editor pass - Company (#6112) 
* Handbook editor pass - Company

This has been edited for copy.

* Update company.md

* Update company.md

* Update company.md
 2022-06-22 13:52:07 -05:00
Nathanael Holliday
7a77616cfc
Handbook updates: monthly accounting and commission payroll (#6311) 
* Handbook updates: monthly accounting and commission payroll

Updated handbook to reflect updates requested here: https://github.com/fleetdm/confidential/issues/1418

* Update people.md

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-06-21 17:44:46 -05:00
Charlie Chance
be77594f4e
Handbook: Incident postmortems & Outages (#6136) 
removing from Customer engineering  here: https://github.com/fleetdm/fleet/pull/6135 removing from Customer engineering
 2022-06-21 04:28:08 +00:00
Charlie Chance
fee86d9bd2
Handbook: typo edit (#6267) 2022-06-21 04:27:52 +00:00
Charlie Chance
ef11a61383
Handbook: monthly payroll audit (#6272) 2022-06-21 04:27:40 +00:00
Mike McNeil
34afb1e4b2
Handbook: People handbook DRI == Charlie (#6289) 2022-06-21 04:27:27 +00:00
Nathanael Holliday
286637f123
Handbook Changes (#6235) 
* Handbook Changes

Changed the link directing Fleeties to the key contract terms spreadsheet in Google Drive to the relevant customer's Salesforce opportunity for a summary/information about contract terms as required in GitHub issue #1430.

* Also included contract term glossary as requested in another issue.

* Update handbook/customers.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-06-20 19:04:52 -05:00
Nathanael Holliday
618815c348
Handbook Update: Attending conferences (#6288) 
* Handbook Update: Attending conferences

Added a subsection to spending company money detailing conference attendance.

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

* Update handbook/people.md

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>

Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
 2022-06-20 19:04:38 -05:00
Tim Kern
31872684a8
Updated sales one-pager to V2 version (#6287) 
Now includes 4 product images in bottom section
 2022-06-20 17:53:31 -05:00
Charlie Chance
676cf84a6d
Handbook: Product office hours backup process (#6183) 
fleetdm/confidential#1432
 2022-06-16 13:39:33 -04:00
Desmi-Dizney
6e56ec64b6
Editor pass - In Product handbook, add "Internal link" to "Design conventions" (#6252) 
Editor pass for:
-  https://github.com/fleetdm/fleet/pull/6250
 2022-06-16 12:01:11 -05:00
Noah Talerman
d251b1297a
In Product handbook, add "Internal link" to "Design conventions" (#6250) 
- Add conventions for the button styles used when linking to another page within the Fleet UI
 2022-06-16 09:41:01 -04:00
Desmi-Dizney
84dcf1f2a3
Handbook editor pass - Product (#6153) 
* Handbook editor pass - Product

This has been edited for copy.

* Update product.md

* Break confusing sentenceinto 2 sentences

* Update confusing sentence

Co-authored-by: Noah Talerman <noahtal@umich.edu>
 2022-06-10 17:09:45 -05:00
Charlie Chance
94b8913c86
Handbook: Recruiting progress checkup (#6182) 
https://github.com/fleetdm/fleet/issues/4686
 2022-06-10 16:58:57 -05:00
Desmi-Dizney
961ffbf2b6
Added cold approach (#6176) 
This was created as per @mikermcneil's Slack request.

Please let me know if this requires additional edits. I'm happy to help more if needed.
 2022-06-10 12:21:26 -05:00
Desmi-Dizney
af52cd9f6b
Added levels of confidentiality (#6164) 
Added levels of confidentiality
 2022-06-10 12:09:05 -05:00
Desmi-Dizney
1874a30a40
Handbook editor pass - Sales (#6155) 
This has been edited for copy.
 2022-06-09 10:12:20 -05:00
Desmi-Dizney
04e7ca3ccb
Guidelines for adding images on docs (#6159) 
Added two bullet points.
 2022-06-08 17:58:23 -05:00
Desmi-Dizney
202faf9b74
Handbook editor pass - People (#6145) 
This has been edited for copy.

Co-authored-by: Eric <eashaw@sailsjs.com>
 2022-06-08 16:31:54 -05:00
Charlie Chance
0a929dec4a
Handbook: People ritual (#6147) 
CEO support added
 2022-06-08 12:20:04 -05:00
Charlie Chance
fb6a719fa1
Handbook: Added to Sales handbook page (#6103) 
* Added to Sales handbook page

These two are options, but they're made by growth and used by sales:
https://fleetdm.com/handbook/growth#outreach-one-pager
https://fleetdm.com/handbook/growth#intro-deck

* Handbook edits: Sales page migration

* Update sales.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
 2022-06-08 11:07:17 -05:00
Charlie Chance
5bf1f58a3c
Handbook: moving info (#6135) 
moving incident postmortems to engineering page
 2022-06-07 22:11:13 -04:00
Desmi-Dizney
a09eff6448
Handbook editor pass - Handbook (Page) (#6125) 
This has been edited for copy.
 2022-06-07 14:06:18 -05:00
Desmi-Dizney
c8dfc8b334
Handbook editor pass - Growth (#6123) 
This has been edited for copy.
 2022-06-07 14:03:03 -05:00
Desmi-Dizney
d3d07a12d9
Moving Rituals and Slack channels to the bottom (#6122) 
This has been done to be consistent with the other Handbook pages.
 2022-06-07 11:22:39 -05:00