Commit Graph

979 Commits

Author SHA1 Message Date
Luke Heath
4c4891a711
Update postmortem template link (#10883) 2023-04-03 14:18:54 -05:00
Mike McNeil
9316f58dff
Clean up bizops rituals (#10920) 2023-03-31 14:21:39 -05:00
Mike McNeil
3542967cab
Updates from latest hours report (#10919) 2023-03-31 13:37:12 -05:00
Zach Wasserman
2b10108fff
Add namecheap to tools we use (#10908) 2023-03-31 10:47:50 -07:00
Dave Herder
9d9ba843f0
Update README.md (#10914)
Added Account Plan documentation steps on transition of prospect to
customer.
2023-03-31 09:12:03 -07:00
Mike McNeil
33de0b7328
Explain why the weird “CEO sees all the consultant hours thing (#10842) 2023-03-30 17:58:26 -05:00
Patagonia121
2370caf3f1
Update preferred pronoun adding underscore (#10902) 2023-03-30 17:11:11 -05:00
Zay Hanlon
42732f4c1e
Create senior-customer-success-manager.md (#10813)
Sr CSM role
(Did I do this right????)
2023-03-30 17:04:40 -05:00
Luke Heath
25c431da27
Add new infrastructure product group (#10852)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-29 22:49:02 -05:00
Mike McNeil
66e39d2b6f
Fix accidental smooshing of content in #10846 (#10858)
Fix accidental smooshing of content in #10846
2023-03-29 11:43:32 -05:00
Mike McNeil
56028b25e9
Beef up laptops (#10856) 2023-03-29 11:26:44 -05:00
Mike McNeil
7344b893f2
Cut tangent (#10846) 2023-03-29 00:44:31 -05:00
Mike McNeil
f8994aa99c
Wireframes welcome (#10845)
Just like code contributions
2023-03-28 23:59:26 -05:00
Mike McNeil
864b5b0d4f
Better link for "first principles thinking" (#10844) 2023-03-28 23:53:20 -05:00
Jarod Reyes
ec57280f5f
Update why-this-way.md (#10804)
Adding marketing experimentation guidelines to handbook

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-28 23:19:13 -05:00
Mike McNeil
cd0b46e8a7
Followthrough from change to some definitions (#10840)
Assuming positive intent is now expressly an embodiment of the Empathy
value, so this example needed swappin’
2023-03-28 23:13:46 -05:00
Mike McNeil
019a4b7421
Ick, sorry (#10838)
This was kinda defensive before. I hope this is better.
2023-03-28 22:16:42 -05:00
Mike McNeil
59912c5a0b
Contributor of the month (#10839) 2023-03-28 22:10:31 -05:00
Mike McNeil
f74cf4e2af
Add viz and podcast link (#10773)
DONE fix the links up and use the real podcast link and the actual LI
company post, not CEO’s reshare
2023-03-28 19:26:36 -05:00
Taylor Hughes
1fbc44a326
updated hiring section with ceo interview addition (#10725)
https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/issues/gh/fleetdm/confidential/2307

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-28 11:31:02 -05:00
Nathanael Holliday
bb492993e7
Added explanation for contractor hour approvals. (#10690) 2023-03-27 11:18:37 -05:00
Mike McNeil
22228d071d
Above all else... clarity (#10771) 2023-03-26 09:28:14 +09:00
Mike McNeil
970cf19440
Apply learnings to company values. (#10768)
The last 6 months have been an incredible learning experience. The
changes in this pull request reflect some of those lessons learned.

Most of the changes apply to
[📖Company#values](https://fleetdm.com/handbook/company#values).
2023-03-25 18:40:54 -05:00
Mike McNeil
6d12734226
Clarification of repos + some small corrections and improvements + links (#10769)
.
2023-03-25 16:44:06 -05:00
Mike McNeil
0326a0a168
Adjust for changes in fleetdm/fleet#10769 (#10770)
Adjust for changes in fleetdm/fleet#10769
2023-03-25 16:02:55 -05:00
Mike McNeil
56c2af73fb
Fix OTHER broken link (#10765) 2023-03-24 18:33:41 -05:00
Mike McNeil
08ed13bb52
Handbook: Fix broken link (#10764) 2023-03-24 18:28:39 -05:00
Mo Zhu
e367c77246
Remove customer announcement process (#10747) 2023-03-24 13:28:13 -04:00
Mike McNeil
5e27844fa2
Use source of truth for partnerships (#10740)
Noticed there's a duplicate source of truth going on here. This google
doc is mentioned in
https://fleetdm.com/handbook/marketing#sponsoring-events

and it's labeled "partnerships"

But the source of truth for Fleet's partnerships and potential
partnerships is here:
https://docs.google.com/spreadsheets/d/1pstllb-5vfVt8FifzaXRy8ixyKbe4B56Y1O8tLMnVUQ/edit#gid=1625487826
2023-03-24 10:19:02 -07:00
Mike McNeil
006bccc7e6
typo fix for #10732 (#10733)
https://github.com/fleetdm/fleet/pull/10732
2023-03-24 05:02:59 -05:00
Mike McNeil
f0a6a5d62d
Handbook: Apply onboarding feedback and add links, encourage interrupting the CEO (#10732) 2023-03-24 04:46:45 -05:00
Ringo
bb077f8b9b
Why don't we sell like everyone else? (#10713)
Moved sales paragraph onto 'Why this way' page in the same heading
format including the 'cold-outbound-strategy' URL (I can't figure out
how to edit URL text so it says 'Our sales strategy')
2023-03-23 13:30:20 -05:00
Mike McNeil
6aac3def8b
Why sentence case? (+examples) (#10701) 2023-03-23 09:51:08 -07:00
Eric
f970f6fb8d
Website: Remove extra dashes from markdown links (#10657)
Closes: #10458

Changes:
- Updated the generated id's for headings in Markdown content to remove
extra dashes in words that have multiple letter casings (e.g., `#my-sql`
» `#mysql`, `#git-hub-security` » `#github-security`)
- Updated links to Markdown headings that have changed.
.  ..

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-03-22 19:34:59 -05:00
Taylor Hughes
4b0de73b40
handbook changed g people to help classified (#10683)
...
2023-03-22 12:54:16 -05:00
Mike McNeil
71fb3fad27
Consolidation, deduplication, and pruning old content (#10670)
Accompaniment to https://github.com/fleetdm/fleet/pull/10669
2023-03-22 09:42:10 -07:00
Mike McNeil
66535ab93c
Peepops => bizops (#10677) 2023-03-22 11:17:11 -05:00
Mike McNeil
f5c8daacf0
Add missing links (#10669)
..
2023-03-22 01:12:18 -05:00
Mike McNeil
1ec14fc144
Fix outdated label (#10668) 2023-03-21 23:18:45 -05:00
Mike McNeil
a031dfdc37
correct #g-cx label (#10667) 2023-03-21 23:13:46 -05:00
Luke Heath
e61f3b8ccf
Fix uppercase (#10665)
.
2023-03-21 21:49:29 -05:00
Mike McNeil
e5495fd439
Use crown jewels (#10663) 2023-03-21 20:13:17 -05:00
Mike McNeil
ea1ba6bf78
Add custom request issue. (#10660) 2023-03-21 17:25:33 -05:00
Mike McNeil
51bed59e8b
Tracking hours (#10654) 2023-03-21 13:39:42 -05:00
Mike McNeil
7c73bb3b42
Non-US consulting agreements (#10653) 2023-03-21 13:21:56 -05:00
Sharon Katz
1543ac730b
Customer events postmortem (#10574) 2023-03-21 12:22:25 -04:00
Mo Zhu
8c8165285f
update DRI for creating blog post to be HOP (#10643) 2023-03-21 09:15:36 -07:00
Mo Zhu
995f278114
Update release blog post process (#10642) 2023-03-21 09:07:23 -07:00
Mike McNeil
15cad38998
Update README.md (#10630)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 02:49:01 -05:00
Mike McNeil
a4c630f4d4
Update ceo-handbook.md (#10629)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-03-21 02:11:01 -05:00