Commit Graph

1448 Commits

Author SHA1 Message Date
Andrew Baker
102f68d02b
Drew bakerfdm handbook ads (#14152)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-26 14:58:42 -05:00
Andrew Baker
e533a8d69d
2023-09-26 Drew bakerfdm swag handbook (#14101)
Added to rituals table and added processes for processing swag through
Printful and Postal.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-26 14:48:11 -05:00
Dave Herder
dff5d54814
Update README.md (#14118)
added instructions on extending sandbox trials
2023-09-25 21:15:33 -05:00
Luke Heath
1e1e28791f
Document milestone release ritual (#13932) 2023-09-25 14:35:36 -05:00
Mike McNeil
126e7b1cab
Handbook: CEO flaws (#14110) 2023-09-23 21:39:32 -05:00
Sampfluger88
8094f1ed03
Handbook: communications#equipment (#14075)
As a contributor to Fleet I want to make it easy and simple for new team
members current contributors to follow the process to gain new
equipment.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-22 23:54:01 -05:00
Mike McNeil
18b2e92101
Handbook: Spending company money > Spend less (#14109) 2023-09-22 23:34:09 -05:00
Sampfluger88
cc6742410c
Handbook: CEO#contact-us (#14063)
- implement [Schedule CEO interview
template](https://github.com/fleetdm/confidential/pull/3691/files)

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-22 23:28:43 -05:00
Mike McNeil
30a0d1c2ea
Handbook: Update customer team (#14107) 2023-09-22 21:14:34 -05:00
Ringo
9e65664104
2023-09-19 Update open-positions.yml - SDR (#13974)
As we're going to be hiring for an SDR, here is a job spec with no
fluff. Please criticise....

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-22 14:23:59 -05:00
Andrew Baker
36b3dff1f2
Handbook: Swag responsibilities and ritual (#14061)
Looking to match format with
https://fleetdm.com/handbook/company/leadership#vision-for-dept-handbook-pages

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-21 21:15:23 -05:00
Sampfluger88
88219135f2
Handbook: Communications#spending-company-money (#14065)
- Linked "Why-spend-less"...
2023-09-21 16:54:19 -05:00
Alex Mitchell
0958cb8ea1
Update README.md (#14043)
Added a bullet for AE to help get the PO from the customer after
contract signing so we can invoice.

...
2023-09-21 11:19:23 -05:00
Mike McNeil
23bffce944
Update ceo.md (#14041)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes (docs/Using
Fleet/manage-access.md)
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-09-21 08:53:59 -05:00
Isabell Reedy
6c8cab58b1
Handbook: process for equipment requests (#14032)
...

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-21 04:05:35 -05:00
Sampfluger88
0620cdf06a
Manage intake (#14016)
- Added manage g-ceo intake to CEO page
- Added ritual manage g-ceo intake
- Add Manage intake to communications
- Update "👑Crown jewels" to "🎐Why Fleet?"
- Deleted extra space in why this way
...
2023-09-20 00:37:32 -05:00
George Karr
4fbfab54d1
Change software opening to explicitly call out MDM team (#13987)
...
2023-09-19 14:51:39 -05:00
Nathanael Holliday
d951a20a90
Update ceo.md (#13996)
Added KPI section as requested here:
https://app.zenhub.com/workspaces/-g-business-operations-63f3dc3cc931f6247fcf55a9/issues/gh/fleetdm/confidential/3658

...
2023-09-19 14:50:21 -05:00
Marko Lisica
2765d96503
2023-09-19: Handbook: Writing error messages (#13487)
Handbook: Writing error messages

---------

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
2023-09-19 14:39:17 -05:00
Alex Mitchell
b4f348c534
Update README.md (#13991) 2023-09-18 17:18:23 -05:00
Isabell Reedy
ea17f7d2ef
Adding 'to be scheduled' step into churned bug clean-up (#13968)
1. Adding a 'to be scheduled' column to the bug board so that the group
product manager knows which churned bugs need to be prioritized back
into the sprint after the de-prioritization meeting. We'd previously
been sending them back to the bug board inbox, but this was causing some
confusion.

2. Changing terminology from 'continue' to 'schedule' as discussed at
de-prioritization meeting.
2023-09-15 17:48:51 -05:00
Mo Zhu
d38159efd6
Bug prioritization order (#13935) 2023-09-15 17:34:28 -05:00
Sampfluger88
2ae1139bb8
Pattern match all "Contact us" sections (#13971) 2023-09-15 16:55:14 -05:00
Jin Yi
58be6fdacc
Handbook: Product groups: Air guitar (#13970)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes (docs/Using
Fleet/manage-access.md)
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-09-15 16:29:29 -05:00
Luke Heath
12e748a325
Update taking time off (#13936) 2023-09-15 03:24:48 -05:00
Sampfluger88
0d68802b04
Fix ceo.rituals (#13946) 2023-09-14 18:19:57 -05:00
Zay Hanlon
b12d0b043a
Update open-positions.yml adding sherpa role (#13899)
Adding customer sherpa role
2023-09-14 10:52:45 -05:00
Isabell Reedy
44d28ff4f8
2023-09-11 Establishing completion criteria for "Settled" (#13813)
@zhumo this is much leaner than I originally drafted for your review,
but I think we can achieve the same thing using links. WDYT?
I haven't included the product ops quality check as it will be covered
under product rituals.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-14 08:07:11 -07:00
Sampfluger88
1e60b48ed1
Sales page reorg (#13915) 2023-09-13 14:57:38 -05:00
Mike McNeil
7acd3be94b
Handbook: Marketing: Contact us: Swag for events (#13911) 2023-09-13 09:42:54 -07:00
Mike McNeil
f49cd830fa
Handbook: Marketing: Contact us: Suggest an event (#13910) 2023-09-13 09:34:22 -07:00
Noah Talerman
ec3860db13
Handbook instructions for editing Audit log docs (#13873)
- Add instructions for editing the Audit log doc page
[here](https://fleetdm.com/docs/using-fleet/audit-logs#audit-logs).

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-13 10:30:22 -05:00
George Karr
0d95528378
Add policy for PRs to engineering handbook (#13898) 2023-09-13 10:26:49 -05:00
Luke Heath
4f82684198
Update oncall rotation documentation (#13888) 2023-09-12 14:18:01 -05:00
Sampfluger88
e3efc8176e
Handbook/CEO#Contact us (#13892)
Changed link to be more specific
2023-09-12 14:07:21 -05:00
Luke Heath
647fc04907
Update product group assignees (#13704)
The product group capacities is # of engineers * 13. #g-website seemed
way too high given it's just Eric, so I dropped that to 13. Note that
he's also being counted for 13 on the CX capacity, so we're
double-counting Eric.

His vuln dashboard work is tracked on the CX board, which is why we're
counting him there.
2023-09-12 13:26:21 -05:00
Joanne Stableford
ec95b8fa7c
Update "Hiring a new team member" to include adding location (#13874)
It's consistently a todo I send back for HM's prior to an offer going
out, realized we don't actually ask them to fill in that specific cell
in fleeties. Updating to fix.
2023-09-12 13:18:05 -05:00
Luke Heath
d260817437
Update Eng Leadership (#13881) 2023-09-12 12:57:05 -05:00
Sampfluger88
520c2314de
Handbook/CEO#request-equipment-from-fleet-it (#13883)
Fixed broken issue link
2023-09-12 12:49:11 -05:00
Mike McNeil
b436fc71e2
2023-09-08: Handbook: Engineering: Bug states (#13818) 2023-09-12 10:20:38 -05:00
Luke Heath
79d06820c1
Add infrastructure engineer position (#13867) 2023-09-12 01:15:00 -05:00
Luke Heath
a345ae6c3d
Update product-groups.md (#13866) 2023-09-12 01:11:17 -05:00
Dave Herder
7b94e908f0
Update README.md (#13871)
changed "SA" to "SC"
2023-09-12 01:09:54 -05:00
Mike McNeil
e7807313aa
Handbook: Customers: Add monthly ritual to make sure we're leaving pe… (#13868)
…ople alone

Handbook: Customers: Add monthly ritual to make sure we're leaving
people alone.
2023-09-11 17:45:35 -07:00
Sampfluger88
d8261679fd
Update ceo.md (#13869) 2023-09-11 18:28:44 -05:00
Luke Heath
e763abcfa8
Update leadership.md (#13865) 2023-09-11 17:59:29 -05:00
Isabell Reedy
cf50815f59
Update to product rituals (#13814)
1. Churned bug rituals moved to mid-sprint 
2. Isabell as DRI for CX KPI numbers 
3. Maintenance ritual added.
4. Add "Settled" quality check
5. Add notifying CS as part of churned bug round-up
2023-09-09 00:00:52 -05:00
Rachael Shaw
1e7dbdc60c
Handbook: Product groups > Defining "done" formatting fix (#13801)
Added colons for readability (aka so the sentences in this section would
still make sense if the labels were unbolded). Found it a bit harder to
parse than lists on other pages that use ":" as a separator. Also, added
a missing bullet point.

Screenshot with change made in the inspector for comparison:
![Screenshot 2023-09-07 at 12 52 31
PM](https://github.com/fleetdm/fleet/assets/3065949/5c733af1-35b4-44f6-92c0-e8cfbf3951a8)
2023-09-08 23:38:20 -05:00
Mike McNeil
16533e5f52
Handbook: Leadership: Use "contact us" (#13854) 2023-09-08 22:16:02 -05:00
Sampfluger88
08e146127e
Update README.md (#13853) 2023-09-08 22:11:53 -05:00