Commit Graph

1460 Commits

Author SHA1 Message Date
Sampfluger88
520c2314de
Handbook/CEO#request-equipment-from-fleet-it (#13883)
Fixed broken issue link
2023-09-12 12:49:11 -05:00
Mike McNeil
b436fc71e2
2023-09-08: Handbook: Engineering: Bug states (#13818) 2023-09-12 10:20:38 -05:00
Luke Heath
79d06820c1
Add infrastructure engineer position (#13867) 2023-09-12 01:15:00 -05:00
Luke Heath
a345ae6c3d
Update product-groups.md (#13866) 2023-09-12 01:11:17 -05:00
Dave Herder
7b94e908f0
Update README.md (#13871)
changed "SA" to "SC"
2023-09-12 01:09:54 -05:00
Mike McNeil
e7807313aa
Handbook: Customers: Add monthly ritual to make sure we're leaving pe… (#13868)
…ople alone

Handbook: Customers: Add monthly ritual to make sure we're leaving
people alone.
2023-09-11 17:45:35 -07:00
Sampfluger88
d8261679fd
Update ceo.md (#13869) 2023-09-11 18:28:44 -05:00
Luke Heath
e763abcfa8
Update leadership.md (#13865) 2023-09-11 17:59:29 -05:00
Isabell Reedy
cf50815f59
Update to product rituals (#13814)
1. Churned bug rituals moved to mid-sprint 
2. Isabell as DRI for CX KPI numbers 
3. Maintenance ritual added.
4. Add "Settled" quality check
5. Add notifying CS as part of churned bug round-up
2023-09-09 00:00:52 -05:00
Rachael Shaw
1e7dbdc60c
Handbook: Product groups > Defining "done" formatting fix (#13801)
Added colons for readability (aka so the sentences in this section would
still make sense if the labels were unbolded). Found it a bit harder to
parse than lists on other pages that use ":" as a separator. Also, added
a missing bullet point.

Screenshot with change made in the inspector for comparison:
![Screenshot 2023-09-07 at 12 52 31
PM](https://github.com/fleetdm/fleet/assets/3065949/5c733af1-35b4-44f6-92c0-e8cfbf3951a8)
2023-09-08 23:38:20 -05:00
Mike McNeil
16533e5f52
Handbook: Leadership: Use "contact us" (#13854) 2023-09-08 22:16:02 -05:00
Sampfluger88
08e146127e
Update README.md (#13853) 2023-09-08 22:11:53 -05:00
Thomas Walston
2dd1882928
Handbook: Customer - Team (#13842)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes (docs/Using
Fleet/manage-access.md)
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-08 20:24:14 -05:00
Paul H Tardif
b26e8321d1
Update the sales statement for introduction (#13843)
# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes (docs/Using
Fleet/manage-access.md)
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-08 20:14:38 -05:00
Noah Talerman
8abacc6f8f
2023-09-07: Handbook: Product dept: Wireframing (FUTURE: Move to "Product groups") (#13760)
- Add bullet about style improvement intake.
2023-09-08 19:14:19 -05:00
Sampfluger88
ebdf4d1b04
Added Head of Demand Gen (#13850) 2023-09-08 19:10:55 -05:00
Mike McNeil
02338f2ca9
Handbook: Leadership: Changing someone's position (#13851) 2023-09-08 18:30:09 -05:00
Sampfluger88
50edea3d93
Handbook/company/open-positions.yml (#13846)
- Align all open positions to match formatting
2023-09-08 16:56:22 -05:00
Sampfluger88
f0b071359d
Update leadership.md (#13844) 2023-09-08 16:52:25 -05:00
Zay Hanlon
70534789b2
Update open-positions.yml (#13841)
Creating CSM role.
2023-09-08 16:51:52 -04:00
Sampfluger88
45e2c7e8d1
Beginnings of Sale page (#13785)
.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-08 15:26:55 -05:00
Sampfluger88
75426693a0
Handbook: leadership#vision for departmental handbook page (#13792)
.
2023-09-08 15:23:38 -05:00
Isabell Reedy
199d86e2bd
Typo fix (#13808)
.
2023-09-08 15:22:35 -05:00
Mike McNeil
95a30b7d48
Handbook: CEO: Clarify that calendar cannot be edited. (#13817) 2023-09-07 22:45:37 -05:00
Mike McNeil
f9e9229958
Handbook: CEO: Please don't add events to CEO's calendar. (#13816) 2023-09-07 22:26:12 -05:00
Luke Heath
8abc7f3a21
2023-09-07: Add freeze period exception to handbook (#13631)
.

---------

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-07 22:16:51 -05:00
Isabell Reedy
679fd8ac7a
2023-09-07: Handbook: Communications: Shared calendars (#13636)
..

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-07 21:51:52 -05:00
Andrew Baker
fec1dcc662
2023-09-07: Handbook: Engineering dept: Sprint ceremonies (#13783)
Updating sprint demos verbiage in the handbook. This change reflects an
ongoing effort not to mention customer names so that we can share Sprint
Demos with the community..

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-07 21:42:16 -05:00
Sampfluger88
bad17bc1b3
2023-09-07: Handbook: Figma (#13732)
Goal: Pull out usable content from gist to correct pages

- Pulled out from marketing page gist:
13ee3d840f/old-community-slash-marketing-handbook-page-2023-08-29.md

 - Added Figma to communications.
2023-09-07 21:37:01 -05:00
Mike McNeil
993c1fa9a6
Handbook: Marketing dept: Normalize caption (#13791) 2023-09-06 23:48:55 -05:00
Sampfluger88
7481cec68f
Automation: Add support for *.rituals.yml (#13754)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-06 23:20:13 -05:00
Isabell Reedy
740014fcc7
Handbook: Product dept#Maintenance (#13662)
Add maintenance tracker to maintenance ritual

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-09-06 22:36:29 -05:00
Isabell Reedy
fa87333eca
Include "needs clarity" column for drafting process (#13726)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-06 22:30:54 -05:00
Isabell Reedy
51faaf4f9f
Add website rituals to product rituals (#13724)
.
2023-09-06 22:11:01 -05:00
Mike McNeil
7521784fc6
Handbook: Request equipment from Fleet IT (#13787) 2023-09-06 21:43:09 -05:00
Mike McNeil
6a21ffce6d
Handbook: Make it clear how to suggest ideas for articles/videos/soci… (#13763)
…al media
2023-09-06 15:15:01 -05:00
Sampfluger88
fdf5ad2d74
Update ceo.md (#13747)
..
2023-09-06 11:10:45 -05:00
Sampfluger88
1d6a3cd135
All Hands (#13737)
..
2023-09-06 11:09:59 -05:00
Sampfluger88
a728cffbe3
Rename rituals.yml to ceo-rituals.yml (#13746)
..
2023-09-06 11:07:01 -05:00
Sampfluger88
5e2133d038
Update README.md (#13733)
.
2023-09-06 08:37:23 -05:00
Mike McNeil
b52dd46c76
open-positions.yml: Fix github picture for alex (#13736) 2023-09-05 22:20:25 -05:00
Mike McNeil
ccab6db5df
Handbook: Consolidate bullets in open positions (#13735) 2023-09-05 21:48:13 -05:00
Mike McNeil
2685ca4d56
Handbook: Fix outdated social media philosophy content in marketing h… (#13729)
…andbook.
2023-09-05 18:05:09 -05:00
Sampfluger88
8565fdd485
Philosophical stuff in marketing page (#13694)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-04 22:51:57 -05:00
OpenMynds
e473eaae37
Updating Competition section (#13682)
.
2023-09-04 22:17:36 -05:00
Taylor Hughes
66b4cff8e4
added updated event MQL definitions to why this was (#13671)
added the updated event MQL definitions to include physical and virtual
event qualifications for MQLs
.
2023-09-04 22:11:22 -05:00
Eric
2708933529
Website: build handbook pages for open positions from YAML. (#13672)
Closes: #13536

Changes:
- Deleted all handbook pages for current open positions.
- Created `/handbook/company/open-positions.yml`, and created entries
for the deleted handbook pages.
- Updated the build script to generate handbook pages for every entry in
`open-positions.yml`, and add information about each open position to
`sails.config.builtStaticContent.openPositions`
- Created a new component: `<open-positions>` - A component that takes a
single prop (named `openPositions`) that renders links to open position
handbook pages.
- Updated the "Creating a new position" section of the handbook to have
updated instructions for adding a new position to `open-positions.yml`
.
2023-09-04 21:20:57 -05:00
Sampfluger88
46f0b8da93
Update pricing-features-table.yml (#13679)
.
2023-09-04 12:12:48 -05:00
Mike McNeil
4f15d20f85
handbook: open by design (#13678) 2023-09-04 11:17:57 -05:00
Mike McNeil
7d816152be
Handbook: Beware the thicket (#13677) 2023-09-04 04:31:24 -05:00
Luke Heath
d1787f398f
Add air guitar process (#13673)
Figured I'd take a crack at it.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-09-02 19:17:54 -05:00
Zay Hanlon
51db5b5f38
Handbook: CSE hired! (#13620)
Removing CSE role - position filled
. 
.
2023-08-31 22:11:46 -05:00
Keith Barnes
23e6c341dc
Handbook type fix community to Free (#13633)
Changed Community to Free
2023-08-31 14:50:01 -05:00
OpenMynds
eed7888f03
Updating names in template for contractor hours (#13493)
updating this document for my first pull request
2023-08-30 22:08:07 -05:00
Sampfluger88
78808ffdc5
Added link to KPI spreadsheet and KPI change control (#13608)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-30 21:47:29 -05:00
Sampfluger88
0f1bddc409
Handbook: Marketing (#13614)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-30 21:36:21 -05:00
Rachael Shaw
a60b906339
Handbook: Add content about how to address potential blockers when implementing a user story (#13556)
Updated the "Product groups" page to emphasize **🟢 iteration** when
considering whether to bring a user story back for expedited drafting.

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-08-30 16:38:51 -05:00
Rachael Shaw
fc867fa0c0
Handbook: Update link to be more specific (#13598)
Updated link referencing product group's capacities to go to the table
with that info, instead of the top of the product groups page.
2023-08-30 13:57:54 -05:00
Rachael Shaw
9bb301dc25
Handbook: Document fleetd capitalization (#13599)
Clarify stylization of "fleetd".
2023-08-30 13:52:27 -05:00
Mike McNeil
0acccc8e98
Handbook: defs (#13591) 2023-08-30 13:50:48 -05:00
Rachael Shaw
1c18670628
Handbook: Add note about pausing drafting & begin documenting product group capacity (#13558)
Still need to get the actual numbers, but in the interest of **🟢
iteration**, I figured I'd open this as-is to get the structure in place
(since we're usually OK with the occasional TODO on a handbook page).

After chatting with @zhumo about it today, it sounds like sprint points
don't necessarily correspond to an amount of time (reflect effort
instead) and should be much the same across the organization now, so I
didn't leave stubs for that information in the different product group
sections.

Happy to convert this to a draft and revisit any of this if it feels too
far off what @mikermcneil had envisioned, lmk!

---------

Co-authored-by: Sharon Katz <121527325+sharon-fdm@users.noreply.github.com>
Co-authored-by: Luke Heath <luke@fleetdm.com>
2023-08-30 11:10:38 -05:00
Sampfluger88
b43e2c8eb1
Handbook: /handbook/marketing (#13575)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-29 23:10:29 -05:00
Sampfluger88
a8cec5987b
CEO requests to be added to a call (#13589)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-29 22:22:57 -05:00
Andrew Baker
ea79fb497f
Drew bakerfdm patch 2 (#13579)
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-29 22:11:45 -05:00
Sampfluger88
8910a74873
Handbook: Why spend less? (#13565)
https://github.com/fleetdm/classified/issues/377

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-29 22:10:24 -05:00
Joanne Stableford
d60f6409ff
Update formatting for consistency on bullet points (#13544) 2023-08-29 21:40:23 -05:00
Sampfluger88
4fac71eaa1
Removed "AttC" to prioritize readability (#13588) 2023-08-29 20:01:39 -05:00
Sampfluger88
90abd02980
Fixing link to make sense (#13580) 2023-08-29 16:25:15 -05:00
Mike Thomas
69f34d9ce0
Update product-groups.md (#13559)
While archiving #help-docs, I saw an opportunity to add more detail to
the website group's description by including more specific references to
managing documentation and the group's purpose.
2023-08-29 09:34:35 -05:00
Rachael Shaw
47670b7cea
Handbook: Reflect change in drafting step terminology (#13557)
When a design has gone through the review process and is approved, it
now goes in the "Settled" column of the drafting board (previously
"Designed").
2023-08-28 22:54:45 -05:00
Luke Heath
be4a80f187
Fix typo in role description (#13548) 2023-08-28 15:07:42 -05:00
Sampfluger88
6eecaee191
Hiring steps (#13499)
The goal of this PR:
1. As Mike, I don't want to be surprised as I'm about to send the offer
email that the equity or cash compensation has been changed in that
offer, even though the candidate and I just discussed different numbers
and I had updated the equity plan accordingly, only to see it changed to
something. Often the hiring manager and candidate had also already
discussed numbers, I'd asked the candidate what they were.
2. As Sam, I want the best practices for scheduling with the CEO to be
observed.

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-26 21:04:02 -05:00
Mike McNeil
de45f6bd12
Handbook: Schedule CEO interview (#13542)
Follow through from https://github.com/fleetdm/fleet/pull/13499
2023-08-26 21:01:49 -05:00
daniellegk
5b63970562
Fix broken link in "Why not use superlatives" (#13540)
the link doesn't work in the block quote and it just displays the raw
URL instead on the website
2023-08-26 20:03:34 -05:00
Marko Lisica
62c07307ce
Update README.md (#13482) 2023-08-26 19:56:03 -05:00
George Karr
4c8a112cf7
Adding Windows MDM Opening (#13464)
Handbook update to add opening to focus on windows MDM.

---------

Co-authored-by: George Karr <gkarr@xerithas-mac-16.local>
Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
2023-08-26 19:53:30 -05:00
Noah Talerman
7d8fb2f69b
Add new features to fleetdm.com/pricing (#13362)
- Add Puppet module (#11457)
- Add end user initiated migration (#11534)

---------

Co-authored-by: Sampfluger88 <108141731+Sampfluger88@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-26 19:41:21 -05:00
daniellegk
0d43353356
Add "Why use short and simple issue templates?" section (#13355)
resolves issue #13327 

Adds a section laying out the reasoning behind short/simple issue
templates

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-26 19:23:59 -05:00
Mike McNeil
f9224623df
Handbook: Offsites & travel (#13539) 2023-08-26 18:42:34 -05:00
daniellegk
0d764e4fe1
Add "Why not use superlatives" section to Why this way (#13520)
resolves issue #13169

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-25 20:47:19 -05:00
pacamaster
5ec2400916
case type for titles (#13216) 2023-08-25 18:03:14 -05:00
Mo Zhu
cb3b6729aa
typo for critical bug definition (#13522) 2023-08-25 17:43:16 -05:00
Sampfluger88
18dc0d612e
Update leadership.md (#13535) 2023-08-25 17:41:10 -05:00
Sampfluger88
fa50f9848b
Update communications.md (#13533) 2023-08-25 17:39:02 -05:00
Sampfluger88
baca751835
Update ceo.md (#13532) 2023-08-25 17:38:49 -05:00
Sampfluger88
c9227f14e0
Update Key reviews (#13439) 2023-08-25 15:34:36 -05:00
Sampfluger88
93c732b627
Update communications.md (#13453) 2023-08-25 15:23:20 -05:00
Sampfluger88
fb50329d6b
Add product marketing (brandfronts, pitchfronts, featurefronts, ICPs,… (#13444) 2023-08-25 15:16:34 -05:00
Sampfluger88
f02be871fc
Context for Structure for departmental handbook pages (#13423) 2023-08-25 14:57:57 -05:00
Mike McNeil
b7f5a5b385
Handbook: Small improvements from Cupertino plane trips (#13516) 2023-08-24 16:58:52 -07:00
Luke Heath
350bed04c9
Add design consultation meeting (#13375) 2023-08-23 08:31:21 -07:00
Mike Thomas
03b15aa216
Update ceo.md (#13441)
typo spotted 👀

Changed
`I can be quick to criticism`
to
`I can be quick to criticize`
2023-08-23 08:28:07 -07:00
Isabell Reedy
757e3a02de
Adding churned bug clean-up to product rituals (#13416) 2023-08-23 08:25:18 -07:00
Taylor Hughes
6e7d2d5af0
updated commish and acceleration payroll (#13438)
updated DRI
2023-08-23 08:24:37 -07:00
Isabell Reedy
57766a9e4d
Handbook: update bug process to include "needs prioritization" label (#13267)
Co-authored-by: Mo Zhu <mo@fleetdm.com>
2023-08-23 08:00:10 -07:00
Joanne Stableford
1185234f63
Hiring: Business Operations Engineer (#13467)
title correction and link correction

---------

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2023-08-23 07:52:39 -07:00
Joanne Stableford
d0674c32b4
Fix typo (#13465) 2023-08-23 10:36:38 -04:00
Joanne Stableford
4277ed222d
Proposing Operations Associate role (#13443) 2023-08-22 20:22:35 -07:00
Mike McNeil
a9771fd79d
Handbook: Sand down a few more headings (#13408) 2023-08-21 10:10:57 -05:00
Mike McNeil
63bbbf99d7
Handbook: Update why-this-way.md to be more explicit (#13414) 2023-08-21 02:36:24 -05:00