fleet/handbook/company/open-positions.yml

# Example Open positon entry:
# - jobTitle:
#   department: 
#   hiringManagerName: 
#   hiringManagerLinkedInUrl: 
#   hiringManagerGithubUsername:
#   responsibilities: |
#     Add markdown content to this field.
#   experience: |
#     Add markdown content to this field.
################################################
# - jobTitle: 🚀 Software Engineer
#   department: Customers
#   hiringManagerName: Luke Heath
#   hiringManagerGithubUsername: LukeHeath
#   hiringManagerLinkedInUrl: https://www.linkedin.com/in/lukeheath/
#   responsibilities: |
#       - 🧑‍🔬 Design, develop, test, and maintain a state-of-the-art Golang application that includes robust APIs to support mobile and desktop clients.
#       - 🛠 Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks.
#       - 💭 Manage and optimize scalable distributed systems in the cloud.
#       - 🤝 Collaborate closely with product managers to understand requirements and translate them into actionable specifications.
#       - 🚀 Actively participate in all engineering scrum meetings, including sprint planning, daily standups, sprint demos, sprint retrospectives, and estimation sessions.
#       - 🌟 Contribute to the overall success of the [MDM](https://fleetdm.com/handbook/company/product-groups#mdm-group) product group by ensuring users receive valuable new features.
#   experience: |
#       - 💭 3-5 years' of experience in backend/SaaS development.
#       - 🦉 Proficient in backend development. You practice OOP design and are comfortable in a lean software development environment. 
#       - 🦉 Translate requirements into well-designed and functional software.
#       - 🤝 Communicate regularly with stakeholders, project managers, quality assurance teams, and other developers regarding progress on long-term technology roadmap.
#       - 🧪 Collaborate with QA team for testing software features.
#       - 🏃‍♂️ Familiarity with agile development processes and scrum methodologies.
#       - 🛠️ Produce quality code, raising the bar for team performance and speed.
#       - 📖 Mentor junior team members.
#       - 🤝 Collaboration: You work best in a participatory, team-based environment.
#       - 🚀 Prototype-first: You embrace speed and failure as we iterate towards the right solution. You have hands-on experience in creating low and high fidelity prototypes. You’re comfortable accepting suboptimal designs in favor of iteration.
#       - 🧬 Simplicity: You love complex questions and use your work to simplify that complexity for users.
#       - 🛠️ Technical: You understand the software development processes. You understand that software quality matters.
#       - 🟣 Openness: You are flexible and open to new ideas and ways of working.
#       - ➕ Bonus: Cybersecurity or IT background.

- jobTitle: 🌐 Apprentice
  department: 🌐 Digital Experience
  hiringManagerName: Sam Pfluger
  hiringManagerGithubUsername: sampfluger88
  hiringManagerLinkedInUrl: https://www.linkedin.com/in/sampfluger88/
  responsibilities: |
      - 👥 Manage multiple calendars and schedules using Google Calendar and various forms of communication simultaneously. 
      - 🧑‍🔬 Perform executive assistance processes as described in [https://fleetdm.com/handbook/digital-experience](https://fleetdm.com/handbook/digital-experience).
      - 📖 Maintain and update the structure and content of the company handbook.
      - 🗣️ Act as secondary/backup point of contact for other departments for Digital Experience initiatives.
      - 🗓️ Schedule travel arrangements for the CEO and other executives as needed.
      - ✍️ Help implement and drive change management for any new or modified processes and tools across the team and/or the organization.
      - 📣 Record and communicate relevant information and decisions to the Digital Experience team and other departments. 
      - 📈 Collect and report Digital Experience KPIs.      
  experience: |
      - 🏃‍♂️ Strong desire to build a technical and operational-based skill set.
      - 🚀 Detail-oriented, highly organized, and able to move quickly to solve complex problems using boring solutions.
      - 🦉 Deep understanding of Google Suite (Gmail, Google Calendar, Google Sheets, Google Docs, etc.) 
      - 🫀 Experience dealing with sensitive personal information of team members and customers.
      - 🛠️ Strong written and oral communication skills for general and technical topics.
      - 💭 Capable of understanding and translating technical concepts and personas.
      - 🤝 Ability to work in a process-driven team-based environment.
      - 🟣 Openness: You are flexible and open to new ideas and ways of working.
      - ➕ Bonus: Customer service/support background.      
- jobTitle: 🚀 Quality Assurance Engineer
  department: Engineering
  hiringManagerName: George Karr
  hiringManagerGithubUsername: georgekarrv
  hiringManagerLinkedInUrl: https://www.linkedin.com/in/george-karr-4977b441/
  responsibilities: |
      - 🧪 Develop and execute testing plans based on feature specifications, outlining step-by-step actions for each user role to confirm that features function as intended.
      - 🚀 Perform manual testing of newly developed features on all supported devices, platforms, and browsers, ensuring a seamless user experience.
      - 🐞 Identify, document, and report any bugs or unusual behavior, creating and assigning bug tickets to the appropriate engineering manager for resolution.
      - 🔧 Verify that bugs have been resolved after engineers have addressed them, repeating the testing process as needed.
      - 🤝 Collaborate closely with the engineering manager and product manager in your product group, actively participating in all engineering scrum meetings, including sprint planning, daily standups, sprint demos, sprint retrospectives, and estimation sessions.
      - 🌟 Contribute to the overall success of the [MDM](https://fleetdm.com/handbook/company/product-groups#mdm-group) product group by ensuring users receive valuable new features that work as intended.      
  experience: |
      - 💭 3-5 years' of experience in a product quality, QA, or testing role.
      - 💖 Proficient in creating comprehensive testing plans.
      - ✍️  Experience working with engineering and product teams in an agile environment.
      - 🎯 Strong attention to detail and ability to identify inconsistencies or deviations from specifications.
      - 💡 Excellent communication and collaboration skills, with the ability to work closely with engineering and product teams.
      - 🌐 Experience in manual testing across various devices, platforms, and browsers.
      - 🏃‍♂️ Familiarity with agile development processes and scrum methodologies.
      - 👥 A customer-centric mindset, focusing on delivering value and a positive user experience.
      - 🤝 Collaboration: You work best in a participatory, team-based environment.
      - 🛠️ Technical: You understand the software development processes.
      - 🟣 Openness: You are flexible and open to new ideas and ways of working
      - ➕ Bonus: Cybersecurity or IT background