Commit Graph

825 Commits

Author SHA1 Message Date
Zay Hanlon
8947264879
Change help-customers to g-customer-experience README.md (#9331)
Change help-customers to g-customer-experience
2023-01-13 16:24:19 -05:00
Dave Herder
b33c6201e9
Update ceo-handbook.md (#9327)
spelling change: "spreasheet" to "spreadsheet"

Co-authored-by: Charlie Chance <100798688+CharlotteChance@users.noreply.github.com>
2023-01-13 14:12:37 -07:00
Charlie Chance
c81233c631
Handbook: CEO contact - Customer calls (#9319) 2023-01-13 10:47:11 -07:00
Reed Haynes
60b67f39c6
remove help-release-qa channel (#9317)
Remove mention of help-release-qa channel, combining this channel with
help-qa
 .
2023-01-13 11:30:29 -06:00
Nathanael Holliday
93f39f40c2
Update SLAs (#8713)
Incorporated changes discussed at CEO office hour into SLA chart. 

# Checklist for submitter

If some of the following don't apply, delete the relevant line.

- [ ] Changes file added for user-visible changes in `changes/` or
`orbit/changes/`.
See [Changes
files](https://fleetdm.com/docs/contributing/committing-changes#changes-files)
for more information.
- [ ] Documented any API changes (docs/Using-Fleet/REST-API.md or
docs/Contributing/API-for-contributors.md)
- [ ] Documented any permissions changes
- [ ] Input data is properly validated, `SELECT *` is avoided, SQL
injection is prevented (using placeholders for values in statements)
- [ ] Added support on fleet's osquery simulator `cmd/osquery-perf` for
new osquery data ingestion features.
- [ ] Added/updated tests
- [ ] Manual QA for all new/changed functionality
  - For Orbit and Fleet Desktop changes:
- [ ] Manual QA must be performed in the three main OSs, macOS, Windows
and Linux.
- [ ] Auto-update manual QA, from released version of component to new
version (see [tools/tuf/test](../tools/tuf/test/README.md)).
2023-01-10 17:39:39 -06:00
Luke Heath
a0ca5ae7d0
Update handbook GitHub labels section to remove rules column (#9224)
Removing "Rules" column as we found this unnecessarily constricting.
2023-01-09 12:27:30 -06:00
Guillaume Ross
62f8c7d760
Adding Nudge info (#9210) 2023-01-06 11:57:37 -05:00
Noah Talerman
bee30c5e7c
Add critical policies to pricing page (#9111)
* Add critical policies to pricing page

- Add "Mark issues as critical" for critical policies feature (Premium only)
  - Feature will be included in the upcoming 4.25.0 release
- Move "Detect and surface issues with devices" above "Mark issues" as critical

* Update pricing-features-table.yml

* Add "(policies)"
2022-12-23 10:48:53 -08:00
Mo Zhu
6d592e4c51
add vanta integration to the pricing page (premium) (#9118) 2022-12-23 10:39:35 -08:00
Zay Hanlon
e3c41cd517
Update README.md (#9081)
Updating handbook with instructions to generate a license key from fleetdm.com (restricted access)
2022-12-21 10:01:08 -05:00
Mike McNeil
19b0a90d03
Fix broken link (#9056) 2022-12-16 23:46:15 -06:00
CarlosFleetDM
e722b414bf
Update README.md (#9049) 2022-12-16 11:09:36 -06:00
Zach Wasserman
adb2ab53f0
Add vulnerability alert remediation to engineering rituals (#9030) 2022-12-14 16:30:28 -08:00
Chris McGillicuddy
a931331818
Update why-this-way.md (#9023)
* Update why-this-way.md

These edits address items 6 and 9 from the handbook notes doc: https://docs.google.com/document/d/17BhgTqCI5255RY71m5ri3nDx71DqmfYwyJmRe_nJ4Ns/edit?usp=sharing.

The content for Why open source? identifies benefits and addresses security concerns. I ended this section with a sort of call to action. This differs from other content in Why this way, but it seemed like a good opportunity. If this feels too aggressive, I can cut the Results section. 

I've consolidated the bullets for every company values, as well as wrote summaries for the values that didn't have them. The goal is to make each value more distinct and easier to understand.

* Update README.md

* Update README.md
2022-12-14 14:56:03 -07:00
Mike Thomas
bb40f876dd
Updated marketing DRI in the handbook (#9017)
I spotted and updated a couple of places in the handbook that needed the VP of marketing updating.
2022-12-14 13:21:37 +09:00
Mike McNeil
b6f12a1109
Real talk (#9003)
* Real talk

* Salesforce shoutout

@anelshaer

* Update README.md
2022-12-13 13:44:41 -06:00
Mike McNeil
45643b5468
Update pricing.ejs (#8985)
* Update pricing.ejs

* Update pricing-features-table.yml
2022-12-09 15:04:29 -06:00
Mo Zhu
042504c4cf
Update pricing to reflect that osquery startup flags exists (#8970) 2022-12-08 13:21:44 -08:00
Mike McNeil
111a633bd5
Update pricing-features-table.yml (#8954)
* Update pricing-features-table.yml

* It doesn't actually support markdown, I just got excited

* Add features key to device management category

* Apply suggestions from code review

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* Mark profiles as free

Co-authored-by: Eric <eashaw@sailsjs.com>
Co-authored-by: Mo Zhu <mo@fleetdm.com>
Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
2022-12-07 23:21:32 -06:00
Mike McNeil
89b9f23891
Handbook: follow up to #8931 re company handbook page (#8946) 2022-12-07 08:23:03 -06:00
Chris McGillicuddy
4e7a8013ae
Short goals for Fleet's values.md (#8931)
These edits address items 3, 4, and 8 from the handbook notes doc:

https://docs.google.com/document/d/17BhgTqCI5255RY71m5ri3nDx71DqmfYwyJmRe_nJ4Ns/edit

I'm happy to revise as necessary.
2022-12-06 17:43:29 -06:00
Zay Hanlon
3b84886109
Update README.md (#8939) 2022-12-06 14:34:24 -05:00
Zay Hanlon
8dee862136
Update README.md (#8926)
* Update README.md

Updated SLA's and Customer Support section

* Update README.md

Co-authored-by: Charlie Chance <100798688+CharlotteChance@users.noreply.github.com>
2022-12-06 09:12:54 -05:00
Eric
2d0f33f369
Website: Add script for creating HTML email partials from Markdown articles (#7574)
* add to-html-email

* email-preview

* add build-html-email script, update .gitignore

* email preview and email-templates pages, update routes, importer and policies

* add newsletter email layout, build-html-email script, to-html-email updates

* Update .gitignore

* add newsletter emails section to growth handbook

* update scripts

* update fonts in emails

* Update README.md

* Update build-html-email.js

* update comments, add page scripts to layouts

* revert change to build-static-content

* update script

* update email layout and helper

* update handbook entry

* update template data and helper

* update email layout

* update fake data and unsubscribe link

* move added handbook section to the marketing handbook

* rename script

* update colors in unused email template

* update capitalization in helper

* view-email-preview » view-email-template-preview

* Hide emails generated from markdown if they don't exist

* update preview page

* update markdown email directory, create sample article email

* lint fixes, add target="_blank" to links in emails

* update page layouts & styles

* update sample newsletter email, code font, newsletter layout

* Update README.md

* Update view-email-template-preview.js

Co-authored-by: Tim Kern <tim@fleetdm.com>
Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-12-05 16:30:24 -06:00
Zay Hanlon
2c1ebe44bf
Update README.md (#8930)
Removing process that doesn't happen today with a contact name of a former employee
2022-12-05 16:43:39 -05:00
Eric
d92d9980ce
Website: Build pricing page from yaml file (#8549)
* Create pricing-features-table.yml

* update built-static-content to add the pricing table configuration to builtStaticContent

* Update pricing page to use builtStaticContent.pricingTable

* Update view-pricing.js

* update pricing table, lint fix

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-12-05 14:11:46 -06:00
Zay Hanlon
4fdb85e084
Update README.md (#8900)
* Update README.md

Adding the handbook page documenting Slack + Zendesk process

* Update README.md
2022-12-01 14:02:31 -05:00
Charlie Chance
2875f7d770
Handbook: edits to comp changes addition (#8894) 2022-11-30 16:26:51 -07:00
Charlie Chance
836a98cb6d
Handbook: compensation change process (#8893) 2022-11-30 14:47:37 -07:00
Charlie Chance
c89f58269c
Handbook: Q&A in "why this way" (#8727)
* Handbook: Openness value 

adding the Q&A session to the "why this way" page

* Update handbook/company/why-this-way.md

Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>

* Update why-this-way.md

I revised the copy Charlie provided for two main reasons.

First, to keep formatting on the page consistent by removing the Q&A framework.

Second, to apply Mike's rationale from the Slack conversation to speak about Openness more broadly. People who find this section won't have the Slack conversation for context. Stepping back a bit will make this more approachable. However, I'm happy to add more detail if necessary.

Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>
2022-11-29 10:14:43 -07:00
Zay Hanlon
057b06ad6f
Update README.md (#8809)
Creating a new PR for the handbook edits I made as there is an issue in the UI currently.
2022-11-23 18:10:44 -07:00
Zay Hanlon
3084814d09
Update README.md (#8790)
* Update README.md

* Update README.md

* Update README.md

* Update README.md

Final handbook updates! Charlie and Zay reviewed
2022-11-23 09:59:07 -07:00
Ringo
576c5df9de
Handbook: Acronym clarification (#8796)
On the 'OKR planning' - it would be helpful to explain.
Eg. (Objective Key Results)
2022-11-22 13:35:11 -08:00
Charlie Chance
5ef1bbeae9
Handbook: sweep for @fleetdm (#8757)
* Handbook: sweep for @fleetdm 

https://github.com/fleetdm/confidential/issues/1780

* Update README.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-11-22 11:14:31 -06:00
Charlie Chance
e03a465a4e
handbook: removing @fleetdm in Marketing page (#8756)
https://github.com/fleetdm/confidential/issues/1780
2022-11-22 11:12:36 -06:00
Jacob Shandling
3c8fd12ebf
Misc typo fixes (#8694)
* Misc. typo fixes in handbook

* add change file

Co-authored-by: Jacob Shandling <jacob@fleetdm.com>
2022-11-17 18:13:36 -06:00
Alex Mitchell
9b709b23a9
Update README.md (#8736) 2022-11-16 08:54:26 -06:00
Chris McGillicuddy
1aaf5cd30a
Update content-style-guide.md (#8732)
Changed sentence case example formatting.
2022-11-15 16:07:30 -06:00
Mike McNeil
6dd683de30
Update Slack channels (#8712) 2022-11-14 16:40:54 -07:00
Katheryn Satterlee
58e01a8a8c
Add process for support DMs (#8455)
* Add process for support DMs

* Update handbook/customers/README.md

Co-authored-by: Zach Wasserman <zach@fleetdm.com>

Co-authored-by: Zach Wasserman <zach@fleetdm.com>
2022-11-14 23:29:28 +00:00
Chris McGillicuddy
1d0c17ee42
Added navigation links to Brand section.md (#8693) 2022-11-11 18:01:35 -06:00
Alex Mitchell
80d028d902
Update README.md (#8677)
Updated one-pager and overview slides links.
2022-11-11 11:36:16 -06:00
Chris McGillicuddy
e6a88553d7
Updated Fleet style guide (#8634)
* Updated Fleet style guide

Updated style guide and added it to a subpage.

* Fixed a couple of blockquote formatting issues

* removed h4 example

* Implementing Mike's revisions.md

Co-authored-by: Mike Thomas <mthomas@fleetdm.com>
Co-authored-by: Mike Thomas <78363703+mike-j-thomas@users.noreply.github.com>
2022-11-10 17:56:27 -06:00
Charlie Chance
a9761a1a99
handbook: security policies section for people ops (#8617) 2022-11-08 09:16:55 -07:00
Charlie Chance
8d664f55a4
handbook: CEO handbook/EA updates Notes docs chart (#8612) 2022-11-07 16:49:08 -07:00
Charlie Chance
e1120f06e0
handbook: heading updates for consistency (#8610) 2022-11-07 13:51:13 -07:00
Charlie Chance
952ede4f73
handbook: total overhaul of bizops page (#8591) 2022-11-04 15:06:50 -06:00
Nathanael Holliday
24dee2e76d
Brex updates (#8587)
Updated handbook to reflect merge of help-brex-memos and help-travel Slack channels into help-brex channel, and for reaching out in g-business-operations for non-travel Brex purchases that would exceed a cardholder's monthly limit.
2022-11-04 14:02:03 -05:00
Noah Talerman
ca4d7e23cb
In handbook, update product and engineering rituals (#8582)
- Remove old product rituals
- Move release testing rituals to engineering handbook
2022-11-04 11:54:45 -04:00
Charlie Chance
caefbc962e
Handbook: removed #g-brand (#8468)
#g-brand slack channel is archived. Please reach out to Mike Thomas and the digital experience / brand team in #g-marketing. Thank you!
2022-10-27 17:10:47 -06:00
Charlie Chance
868d94d595
Handbook: Update to DRI section (#8471)
SEE: https://github.com/fleetdm/confidential/issues/1747
2022-10-27 12:44:45 -06:00
Alex Mitchell
b32bfc2988
Update README.md (#8458) 2022-10-26 13:47:34 -05:00
Mike Thomas
155d3ef6a6
Handbook - update navigation on Marketing page (#8418)
* update navigation

## The problem

After consolidating Growth, Community, and Digital Experience (Brand) under "Marketing", the side navigation has become overwhelming and unclear what sections falls into each category.

## How to fix

Since the navigation can only display top-level sections, I propose splitting the navigation as follows:

- Marketing
- Community
- Brand
- Rituals
- Slack channels

Navigating to each of these sections will then display a content table for each, labeled "In this section" (as currently exists).

To do this, I made the following changes:

- Changed heading hierarchy throughout page
- added styling to h3 to include border-top

## Caveat

Since h2 is used to define the three categories on this page (Marketing, Community, Brand), h3 tag is now utilized to define sub-sections for each of the main categories. However, this styling is specific to the Marketing page of the handbook, and should not be applied to the other pages – which I do not know how to achieve.

* add page title to purpose, add marketing page-specific styles

Co-authored-by: Eric <eashaw@sailsjs.com>
2022-10-26 13:45:13 -05:00
Brad Macdowall
420f1a4dd6
Handbook: Added Dripify to Rituals (#8442) 2022-10-25 15:15:34 -05:00
Mo Zhu
85aa1df954
Specify how digital experience team wants their bugs (#8365) 2022-10-24 12:45:29 +00:00
Charlie Chance
83fed2d668
Handbook: Marketing page edits (#8356)
* Handbook: Marketing page edits

* Marketing pass first iteration

* Handbook: adding community support to engineering

1st iteration

* Handbook:removing community support from marketing

1st iteration

* Handbook: new section for community support

* Handbook: Marketing second pass

Added sections with section links per team. 
Ask @chris-mcgillicuddy if he wants to remove the style guide sections and editing sections on this page

Updating digital experience to brand - ask @eashaw for help with link redirects

TODO: Charlie: need to check the handbook links before merging.
2022-10-21 14:24:23 -06:00
Chris McGillicuddy
5393d4ec96
Fixing writing documentation link.md (#8379) 2022-10-20 16:53:03 -05:00
Nathanael Holliday
33dea39519
Handbook update (#8353)
Eliminated help-finance and help-contracts-and-operations and replaced with g-business-operations slack channel.
2022-10-19 16:06:31 -05:00
Charlie Chance
1aef4eebeb
Handbook: delete community (#8329) 2022-10-19 17:56:36 +00:00
Chris McGillicuddy
7edce8b6ef
Consolidating style guides (#8331)
* Consolidating style guide

Several sections of the handbook have their own styles guides with redundant content. I'm consolidating that content into one central location.

* Update README.md

* Update README.md

* Update README.md
2022-10-19 09:49:41 -05:00
Mike McNeil
bcd9de0bde
😮🤷 (#8284) 2022-10-19 14:29:44 +00:00
Mo Zhu
5e32532581
Set Mo as owner of product office hours (#8322)
* Set Mo as owner of product office hours

* Update README.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-10-18 20:40:31 -05:00
Charlie Chance
2397d4848d
Handbook: Company page edits (#8328)
rearranged locations of items on the company page.
2022-10-18 20:36:53 -05:00
Chris McGillicuddy
fc29b3b6e4
Merging Quality section with Engineering (#8321)
* Merging Quality section with Engineering

I merged content from the Quality section of the handbook with Engineering. I added the ritual and slack channel DRIs from Quality to the Engineering tables.

* Delete README.md
2022-10-18 17:31:38 -05:00
Charlie Chance
400ea7f88a
Handbook: Rehoming Community page under Marketing (#8316)
The Community page is now on the Marketing page, with a few edits made.
2022-10-18 20:10:31 +00:00
Charlie Chance
b4fcc0f77a
Handbook: rehoming Dig-ex page to marketing (#8315) 2022-10-18 20:09:57 +00:00
Charlie Chance
676c8d452d
Handbook: merges to marketing page (#8317)
Community merged to Marketing 

Digital experience merged to Marketing

Growth merged to Marketing
2022-10-18 20:06:31 +00:00
Charlie Chance
a2a522b8a4
Creating Marketing division of the handbook (#8275)
* Creating Marketing division of the handbook

Marketing is comprised of Community, Digital Experience, Growth, and Handbook.

* Update marketing.md

* Update and rename handbook/company/marketing.md to handbook/marketing/README.md

* Update README.md

* Rename handbook/growth/README.md to handbook/marketing/growth.md

* Rename handbook/digital-experience/README.md to handbook/marketing/digital-experience.md

* Rename handbook/digital-experience/article-formatting-guide.md to handbook/marketing/article-formatting-guide.md

* Rename handbook/digital-experience/commonly-used-terms.md to handbook/marketing/commonly-used-terms.md

* Rename handbook/digital-experience/how-to-submit-and-publish-an-article.md to handbook/marketing/how-to-submit-and-publish-an-article.md

* Rename handbook/digital-experience/markdown-guide.md to handbook/marketing/markdown-guide.md

* Rename handbook/community/README.md to handbook/marketing/community.md

* Update markdown-guide.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-10-17 21:35:06 -05:00
Nathanael Holliday
43ed8145bd
Merge Sales and Customers into Customers section. (#8280)
* Merge Sales and Customers into Customers section.

* Updated the page DRI.

* Update README.md

* Update README.md

* Update README.md

* Delete README.md

Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>
2022-10-17 20:50:55 -05:00
Nathanael Holliday
d718b60051
Rename People to BizOps in handbook. (#8279)
* Rename People to BizOps in handbook.

* Update README.md

* Update README.md

* Rename handbook/people/README.md to handbook/business-operations/README.md

* Rename handbook/people/ceo-handbook.md to handbook/business-operations/ceo-handbook.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-10-17 20:33:17 -05:00
Charlie Chance
e9885bcb9d
Culture edits (#8277)
Move "About the handbook" under the "Culture" section on the company page.

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-10-17 20:10:18 -05:00
Charlie Chance
4816646f3f
Handbook to Culture section (#8276)
Move "About the handbook" under the "Culture" section on the company page.
2022-10-17 20:03:47 -05:00
Nathanael Holliday
12b3ec8814
Update README.md (#7956)
Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>
2022-10-17 19:00:29 -06:00
Nathanael Holliday
bca04a1d1e
Handbook updates: SVB reporting (#7839)
* Handbook updates: SVB reporting

Added entry for annual reporting ritual for our capital credit line

* Edited to reflect changes requested
2022-10-17 19:53:58 -05:00
Nathanael Holliday
6126d40c2d
BizOps updates in handbook (#7838)
* BizOps updates in handbook

Added ritual for quarterly QBO check.

* Made requested changes

* Update README.md

Co-authored-by: Mike McNeil <mikermcneil@users.noreply.github.com>
2022-10-17 19:48:53 -05:00
Eric
9e343dff86
Handbook: Fix link in customers ritual table (#8196) 2022-10-13 11:20:21 -05:00
Reed Haynes
e68e21d3bc
Update deploy to dogfood instructions (#8038)
- Changed the "Use workflow from" instructions per advice from @zwinnerman-fleetdm 
- Added note that "main" is not a valid image name and the commit hash must be used instead.
2022-10-13 10:28:49 -05:00
Mike McNeil
6fa02da54b
Handbook: Add link to key review deck (#8177) 2022-10-11 15:26:05 -06:00
Zay Hanlon
cadcb5e784
Handbook: Remove rotation schedule from CEO shadow (#8164)
Removed the rotation schedule from CEO shadow program section, per Mike's request. We'll track this via Google Sheets
2022-10-11 09:56:54 -06:00
Mo Zhu
a6cf95495c
fix formatting and spelling of handbook quality section (#8078) 2022-10-11 11:47:24 -04:00
Charlie Chance
6e91039d09
Update ceo-handbook.md (#8158) 2022-10-10 16:35:40 -06:00
Noah Talerman
91f02f31ca
Product handbook: Update projects (#8143)
- Add link to Roadmap project
- Remove retired projects
2022-10-10 10:12:17 -04:00
Charlie Chance
03e9a2d778
Handbook: slack channel update (#8126)
| `#help-key-review-prep`     | Charlie Chance
2022-10-10 17:13:18 +09:00
Chris McGillicuddy
6e0854b4ef
Adding turnaround time for deck revisions.md (#8133) 2022-10-10 16:52:30 +09:00
Chris McGillicuddy
0a5c2656f6
Adding details about contacting the CEO.md (#8132)
Revised and carried over content from the Slack thread about contacting the CEO. Addresses this issue: https://github.com/fleetdm/confidential/issues/1630.
2022-10-07 15:41:45 -06:00
Mo Zhu
1810578e13
Link to documentation improvement backlog (#7814) 2022-10-07 16:32:53 -04:00
Charlie Chance
91eb9fbc9b
Template: CEO shadow onboarding (#8097) 2022-10-05 16:25:52 -06:00
Eric
8fecef3ed5
Update merged schema helper and script. (#8092)
* update helper to use the osquery schema from the osquery/osquery-site repo

* update script description and generated json filename

* Add ritual to digital experience handbook

* add merged schema

* Update README.md

* Update get-extended-osquery-schema.js
2022-10-05 15:10:08 -05:00
RachelElysia
3054450065
Improve developer documentation: Update seed data documentation (#7904) 2022-10-05 12:42:45 -04:00
Mo Zhu
86b05bce3d
Bug process (#7983)
* shift quality stuff to its own level

* add bug process

* specify rituals and slack channels

* remove QA steps section

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* GitHub not github

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* Use bug review DRI

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>

* GitHub not Github or github

* reconcile previous release blocking process with new

* typo

* specify help-release-bugs channel for more specificity

* specify DRIs

* specify metrics

* Apply suggestions from code review

Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>

* include suggestions

* update filter links slightly

* fix typo

Co-authored-by: Noah Talerman <47070608+noahtalerman@users.noreply.github.com>
Co-authored-by: Chris McGillicuddy <108031970+chris-mcgillicuddy@users.noreply.github.com>
2022-10-04 13:15:02 -04:00
Charlie Chance
e453bac594
Handbook: key review edits (#8069)
dropped casing
2022-10-04 09:22:15 -06:00
Charlie Chance
658c9ca437
Handbook: added new links (#8055)
Onboarding template is complete and added to the handbook.
2022-09-30 17:08:43 -06:00
Charlie Chance
69b0d39083
Handbook: Product edits (#8053)
Added some info about KPIs to the OKR section of the handbook.
2022-09-30 15:41:02 -07:00
Charlie Chance
985701a0d7
Handbook: ceo shadow program finalization (#8052)
finalized details within the ceo shadow program
2022-09-30 15:41:40 -06:00
Charlie Chance
bd5eeee7e7
Handbook: per diem change (#8029)
clarified per diem to per day allowance
2022-09-29 13:09:28 -06:00
Charlie Chance
3d9ed94ec0
Handbook: Bizops Key Review (#8026)
added information about Key reviews and where to find the document on how to create the key review
2022-09-29 11:45:15 -06:00
Zach Wasserman
e5920d2e72
Update engineering oncall documentation (#7996) 2022-09-27 19:17:20 -07:00
Alex Mitchell
c1a87bfdf2
Update README.md (#7994)
Added language from CISO and other posts about outbounding and interacting properly.
2022-09-27 19:27:49 -05:00
Eric
91ed35b043
Handbook: customer response templates (#7900)
* Handbook: create customer response template section

* Update README.md
2022-09-27 15:44:11 -05:00
Charlie Chance
86058b91cb
Handbook: new equipment requests (#7976) 2022-09-27 11:15:54 -06:00